Executive, Microtakaful (Protege)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This position will contribute to the completion of all strategies and initiatives planned for the implementation of Microtakaful initiative. This person will ensure the task of administration and support will be carried with the objective of meeting the service standards and company’s target.

The Protégé program is a program to support the Malaysian Government's initiative to create a pool of competent, well trained, knowledgeable and skilled graduates through industrial attachment that will help them to attain relevant competencies that enhance their marketability and employability. The Protégé attachment under PruBSN/ICU JPM is designed to provide a great opportunity for fresh graduates to explore and gain knowledge of the takaful industry/government sector.

Job Description

1. Assist the team in the management of end-to-end Microtakaful/SIKR related matters.

2. Logistics coordination for all events, meetings, and etc, between PruBSN and ICU JPM. Candidate will be the key contact/coordinator for SIKR/Microtakaful implementation.

3. 1-year on the job training at Microtakaful team/ICU JPM section. This includes the following scope:

• Preparation of the eKasih recipient listing for Microtakaful/ SIKR purpose.

• Preparation end-to-end AML sanction screening to the person covered prior onboarding and to the claimant prior pay the claim.

• Engage with internal (within PruBSN) and external (ICU JPM) in completing Microtakaful/SIKR initiative- of which this includes prior-during – and after the Microtakaful/SIKR coverage.

• Assist the team in after sales services – which includes answering enquiries from internal, external and customers, facilitate other internal and external division/unit for Microtakaful/SIKR initiatives (ie. claims, complaints, reporting etc).

• Assist in preparing Microtakaful/SIKR reporting- ensure accuracy and completeness of the said reporting within the agreed timeline.

• Support the team to ensure smooth delivery of Microtakaful/SIKR initiative and to ensure the end-toend process are implemented within the timeline given and to highlight any issues on the ground (if any).

Qualification and Experience

1. Fresh graduate; Degree in Business Study, Mass Communication, Insurance/Takaful, Marketing and other related field.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.