While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.
If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!
Role & Responsibilities:
● 1-3 years of experience in IT Support.
● Address user tickets regarding hardware, software and networking .
● Walk-in users through installing applications and computer peripherals
● Guide users with simple, step-by-step instructions
● Conduct remote troubleshooting.
● Test alternative pathways until you resolve an issue .
● Record technical issues and solutions in logs
● Direct unresolved issues to the next level of support personnel Help create technical documentation and manuals requirements.
● Ability to perform remote troubleshooting and provide Excellent problem-solving and multitasking skills.
● Technical sound in windows troubleshooting, blue dump error etc.
● Hands on experience on Windows 7, 8.1 & 10 OS . Good in troubleshooting for MS Office Outlook, 0365 and application.
● Basic network knowledge. Must have knowledge on VC and projector/presentation set-up.
● Must have knowledge of Antivirus / Drive Encryption-Decryption concepts should be clear.
● Hands-on experience with Windows and Mac OS environments.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Top Skills
What We Do
Quantiphi is an award-winning AI-first digital engineering company driven by the desire to solve transformational problems at the heart of business.
Quantiphi solves the toughest and complex business problems by combining deep industry experience, disciplined cloud, and data-engineering practices, and cutting-edge artificial intelligence research to achieve quantifiable business impact at unprecedented speed.
