EA – Supporting General Manager & Head of
See yourself in our team
CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps.
Do work that matters
This exciting role offers the opportunity to provide high level administrative support to the Crew Lead Self Service Experiences and the Head of Direct Lending within our Customer Service Direct Team. You will ensure their time is managed effectively by working in partnership with the executive including pre-empting their needs, managing the Executive’s demanding schedule, and act as a key point of contact to ensure smooth day-to-day operations are met.
Your responsibilities will include but are not limited to:
- Diary & Email Management – Oversee a busy schedule, prioritising commitments and ensuring seamless daily operations
- Gatekeeping & Communication – Manage correspondence, filter requests, and maintain strong relationships with key stakeholders
- Travel Coordination – Arrange detailed domestic and international travel itineraries
- Expense management – Accurately tracking, processing, and reporting expenses, ensuring financial compliance
- Meeting management – Prepare agendas, reports, presentations and arrange meeting room bookings
- Event management – Arranging events/functions/offsites/team building events
- Stakeholder Management – Act as a trusted liaison between the External and internal/external contacts
- Establish and maintain strong, effective, strategic and appropriate working relationships within business partners, EAs and other stakeholders
- Risk management – Provide HR support and assist with recruitment requests, staff exits, onboarding / offboarding, and adhering to the Group’s policies and procedures
- Provide ad hoc administrative support to the wider team
We're interested in hearing from people who have:
- Previous EA experience supporting similar level Executives of a similar size organisation
- A proactive working style with ability to pre-empt needs and take initiative to get things done
- Exceptional attention to detail and Superior skills in Microsoft Office suite
- A high level of discretion and confidentiality
- Ability to build relationships, is highly personable with excellent communication skills
- Ability to manage workflow, priorities, work well under pressure and be flexible
- High level of pragmatic professionalism – face to face, over the phone and through correspondence
If this sounds like you, apply now!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 07/05/2025
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What We Do
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services.
We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.
