Executive Assistant, Communications

The Cigna Group is looking for a proactive, detail-oriented individual to join our Communications organization. The Executive Assistant will provide administrative support for the Chief Communications Officer and other leaders, acting as a trusted resource and professional problem solver. In addition to foundational administrative tasks, this role will be responsible for running point on cross team initiatives to support senior leaders and ad hoc requests. The ideal candidate will exhibit high degree of discretion, confidentially and sound judgement.

Responsibilities:

• Perform diversified and confidential administrative duties for department head and senior leadership as assigned, utilizing broad and comprehensive experience, skill and knowledge of organization policies and practices.

• Executes on complex scheduling requests that will include varying leadership levels across the enterprise. This includes our Enterprise Leadership team as well as various senior leadership forums. Will act with speed, accuracy, and efficiency to complete requests.

• Coordinate and project manage visits to Cigna offices for C-suite leaders. Project management tasks include: planning the visit agenda, working with local teams on logistical, technology and food & beverage needs, working with travel and meeting services, sending out invites, etc.

• Build effective relationships and work closely with internal partners to perform key task. This includes peer administrative and executive assistants, Executive IT support, corporate internal communications, corporate travel/aviation etc.

• Administrative lead for department meetings. Includes scheduling and logistics and technology needs.

• Handle travel arrangements for leaders and prepare and settle expense accounts. Ensure that all plans are managed seamlessly and coordinate related arrangements.

• Manage an effective calendaring system and look for opportunities to enhance efficiencies. Make last minute calendaring decisions based on priority and business needs using sound judgment.

• Schedule and organize meetings including Webex and conference calls to be hosted by principal, and/or direct reports (i.e., booking training rooms, posting materials to Sharepoint, send pre-reads to participants) as required.

• Plan and coordinate on-boarding activities as needed.

• Maintain and coordinate department distribution lists and sharepoint/file systems.

• Order equipment and supplies using the portal supply system.

• Manage department space planning in conjunction with office Real Estate team.

• Manage department vendor payment activities, track and approve invoices, assume delegate responsibilities for travel and expense entry for department head using Concur. 

Qualifications:

• 8-10+ years of progressively responsible administrative, executive assistant, or project management experience. 

• Can work independently, exhibit sound judgement, and maintain confidential information. 

• Impeccable organizational skills with the ability to work in a very high-paced environment and manage multiple tasks.

• Project management experience and comfort is a must.

• Ability to anticipate issues, identifying potential problems and working to proactively prevent from developing and managing to the references of the leaders support.

• Ability to ruthlessly prioritize critical tasks and remain composed and focused in stressful situations utilizing customer centricity skills.

• Act with speed and decisiveness. Ability to sum up a situation, gather the necessary information, ask the right questions and then deliver/act. 

• Expert level verbal and written communication skills.

• Experience managing calendars, inclusive of setting up smaller to larger meetings with multiple cross enterprise teams. Outlook preferred. Experience using meeting platforms i.e. WebEx

• Demonstrate flexibility to not only support direct leaders, but also other team members as required.

• Ability to work in a virtual workforce and team environment. Builds effective networks and relationships to best support leader and perform role.

• Expert skills in Microsoft applications - Word, Outlook, PowerPoint and Excel with a willingness to learn advanced skills as appropriate. 

• Ability to troubleshoot technology issues in partnership with Technology partners.

• Possess technical proficiencies with audio and voice equipment as well as mobile and desktop devices.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.