The Job in Short
Meeting deadlines is not your goal. Delivering solutions that add value to our customers is what matters at Backbase.
Meet the Job
You will work closely with the Delivery Team to drive delivery and execution of digital consumer-facing projects. You identify project bottlenecks or roadblocks and resolve them in a quick and professional manner. You will plan, schedule, monitor, evaluate, and manage all stakeholders on project status.
You work on project plans as well as project estimations, planning and proposal writing in collaboration with Customer Success Leadership. Your project teams consist of a business analyst, a UX designer, developers and a solution architect. You develop, teach, support and lead them in delivering amazing enterprise solutions. You know when to push forward and when it’s time to unwind with the team.
This is a fast-paced position working with commercial banking solutions where you can have a real impact. You will report directly to the VP of Customer Success
How about you?
- Extensive experience in IT implementation, technical project management and agile methodologies is required in this role;
- You are a solid project manager (5+ years) who is result driven and ready to adapt to a constantly changing environment;
- You have 7+ years of work experience
- You have integrated end-to-end (min. 3 projects) web-based projects and you are a master in Agile project management;
- You have client-facing experience in complex environments (3+ years);
- Key behavioral competencies include customer insight, stakeholder management, build effective teams and manage expectations;
- You should be comfortable with ambiguity, even if it’s short term;
- You jump on opportunities to collaborate with colleagues and clients and enjoy being an accelerator;
- You are very much hands-on and have the mentality to get things done;
- Proficiency in Spanish and English is an absolute.
- Experience in the finance industry.
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
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