Events & Community Manager

Posted 2 Days Ago
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London, Greater London, England
Entry level
Consumer Web • eCommerce • Software
We're re-engineering car shopping. Join us for the ride.
The Role
The Events & Community Manager will manage and grow the event portfolio and partnerships, create engaging online community discussions, oversee event operations including budget management, and develop social media strategies to promote events. They will be responsible for all aspects of events from planning to execution and post-event feedback.
Summary Generated by Built In

Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
Do you live and breathe the automotive world? At PistonHeads, the UK's largest motoring community, we're searching for a creative and passionate Events and Community Manager to fuel our vibrant community, both online and offline. From our legendary Sunday Services across the UK to our Annual Service at Bicester Heritage, and our yearly pilgrimage to Le Mans, you'll be at the forefront of creating experiences that bring PistonHeaders together.
We're a small agile team; passionate about cars, our brand and constantly striving to be the best we can be. We have one million combined social followers across our channels and hundreds of thousands signed up to receive our emails, to drive traffic to our site to help sell cars faster. We are data-driven in our decision making and constantly test and experiment with our marketing channels to grow our audience and increase our classified lead conversion rates.
Role overview
The Events & Community Manager will play a crucial role in nurturing and growing our passionate PH community, curating memorable events that align with our online forums and marketplace. They'll actively engage with the PistonHeads community, responding to feedback, connecting with members online, and creating seamless event experiences that enhance brand loyalty and drive marketplace growth. As an experienced event organiser, they will be responsible for finding new venues and managing events from start to finish, from briefing designers for marketing collateral to selling merchandise on the day.
What you'll do

  • Manage, nurture and grow our event portfolio and event partnerships
  • Pitching our events to secure exciting new venues around the UK
  • Selling exhibition space and sponsorship
  • Engage with our community online, curating discussions and promoting events in our forums
  • Manage budgets including billing exhibitors and balancing expenditure
  • Event operations including risk assessments and managing procurement for suppliers, contractors and talent
  • Travel around the UK and to France for the set up and delivery of our events
  • After each event, you'll gather feedback from attendees and forum discussions to refine and enhance future events
  • Develop social media and content strategies to promote events and encourage engagement
  • Write compelling articles to promote events and review them afterwards
  • Build and nurture relationships with the PistonHeads community at every event, online and offline
  • Build, schedule and report on email campaigns
  • Grow brand awareness across multiple platforms


What you'll bring

  • 3+ years' experience working in a marketing or business development role
  • Proven event organisation and delivery
  • Good knowledge of luxury and performance cars
  • Experience with copywriting to a very high standard
  • Self-driven, creative and analytical
  • Ability to travel and work weekends occasionally
  • Experience using a social scheduling tool, such as Hootsuite or Buffer
  • Experience using analytics tools such as Google Analytics
  • Experience using an email marketing platform, such as Marketo, Sailthru or Mailchimp


Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

The Company
HQ: Boston, MA
1,121 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

Headquartered in Boston, Massachusetts, CarGurus is the all-in-one platform that’s moving the entire car shopping journey online and guiding customers through each step. This includes everything from selling an old car to financing, purchasing, and delivering a new one. Today, tens of millions of consumers visit CarGurus.com each month, and more than 30,000 dealerships use our products. We have a people-first culture that fosters kindness, collaboration, and innovation, while empowering our Gurus with tools and resources to fuel their career growth. Our goal is to give all people—consumers, dealers, and our employees—the power to reach their destination.

Why Work With Us

Being a top destination for buying and selling vehicles requires collaboration, innovation, and fresh perspective. So we empower our Gurus with opportunities and support that help them confidently contribute and continuously grow as their authentic selves. Amazing benefits and perks and development programs underscore our commitment to our people.

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CarGurus Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our hybrid working model emphasizes flexibility and open communication. Employees are expected to be on-site at least 40% of the time each month, and work with their managers to align on the rhythm that works best for their specific role and teams.

Typical time on-site: 40 % of the time
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HQBoston, MA
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Raleigh, NC
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