Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Event Representative is a dynamic role which is responsible for driving market engagement, building community relationships, and delivering sales by connecting with customers and stakeholders at community events. The Event Representative will act as a brand ambassador, fostering strong relationships with customers, prospects and community partners, while leveraging events to achieve sales goals and identify new engagement opportunities that benefit both the community and Optimum.
Responsibilities
Coordinate and represent the company at local events, community meetings, and networking functions to foster strong relationships with community leaders that result in sales.
Identify and develop partnerships in coordination with Area Marketing with local organizations, businesses, and influencers to promote brand visibility and community involvement.
Accountable for sales goals as defined with local leadership team
Plan and execute market-specific initiatives, including sponsorships, pop-up events, MDU events and community outreach campaigns (end to end)
Conduct activities, including prospecting, qualifying leads, and closing deals to meet or exceed individual and market sales targets.
Engage with existing customers to identify needs and recommend tailored solutions, focusing on promoting company products and services. Escalate any CX issues to the appropriate team (i.e. Retention, Field Ops)
Serve as a point of contact for potential and existing customers locally, ensuring a seamless and positive sales experience during community outreach events.
Serve as a resource for local teams, providing guidance on market trends, customer engagement strategies, and operational efficiencies.
Support new employee training and onboarding efforts related to sales and community engagement.
Collaborate with regional and corporate leadership to align initiatives and share best practices.
Report the success of community events using key performance indicators (KPIs) such as interactions, leads, and sales.
Ensure all events are properly staffed, equipped, and aligned with brand standards.
Maintain accurate records of event activities and customer interactions.
Qualifications
Associate or bachelor's degree in Marketing, Communications, or a related field preferred.
Experience in event coordination, sales, or community outreach.
Strong interpersonal, communication, and sales skills.
Ability to work independently and as part of a team.
Organizational skills with attention to detail.
Flexibility to work evenings and weekends as needed.
Physical Requirements
Ability to walk and stand for extended periods during events.
Ability to move equipment, supplies and materials to set up events
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Nearest Major Market: New Jersey
What We Do
We are a top broadband communications video services provider in the US utilizing the latest technology. We serve nearly 5 million residential and business customers across 21 states with an advanced portfolio of connectivity services, including Optimum Fiber Internet, Optimum TV and Optimum Mobile.
We also operate Optimum Media, an advanced advertising and data business, which provides audience-based, multiscreen advertising solutions to local, regional, and national businesses and clients, as well as hyper-local and international news networks through its News 12 and i24NEWS brands.
New to our portfolio is Juice Media. Juice is an emerging outcome focused, omni-channel customer acquisition platform.
Central to how our company operates is the idea of reinvention - fearless reinvention. And to meet the needs of our customers, we have built a company and team that is equipped to deliver on the Optimum promise and one that is reflective of the many diverse communities we serve. Optimum employees are driven, innovative, and know how to lean in and use their voices to challenge ideas and celebrate one another, understanding how they, as individuals, impact the greater team and our customers for the better.
Why Work With Us
Optimum is part of a family of brands under Altice USA covering the telecommunications, news, media and advertising spaces. There is overlap across all of our businesses and some roles offer the opportunity to support multiple brands!
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Optimum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.