Event Manager

About Hollywood Park

Hollywood Park, a near 300-acre sports and entertainment destination, is being developed by Los Angeles Rams Owner/Chairman E. Stanley Kroenke with the 70,000-seat SoFi Stadium as its centerpiece. Hollywood Park is the largest urban mixed-use mega development under construction in the Western United States. When complete, Hollywood Park will have up to 2,500 residences, a hotel, a retail district reaching up to 890,000 square feet, up to 5 million square feet of office space, and more than 25-acres of public parks and open space.

Home to the Los Angeles Chargers and Super Bowl LVI Champion Los Angeles Rams, SoFi Stadium is the host of world-renowned sporting events, including Super Bowl LVI in 2022, College Football Playoff National Championship game 2023, WrestleMania 2023, World Cup 2026, and the Opening and Closing Ceremonies of the Olympics in 2028. Adjacent to the stadium and under the same roof canopy is a 2.5-acre open-air plaza, American Airlines Plaza, and the 6,000-seat YouTube Theater. YouTube Theater is an intimate venue, making it the perfect place for concerts, comedy, awards shows, esports competitions, community gatherings, conferences and more. 

Culture

Hollywood Park is being brought to life by a deeply experienced team of creative forward-thinkers. The project is a celebration of all that Los Angeles has to offer. We are inspired by our diverse Inglewood community as a place for the community to be, to see and to connect. 

Hollywood Park is committed to building and maintaining a workplace that celebrates the diversity of our team members, allowing them to bring their authentic selves to work every day.

At the heart of Hollywood Park, lies our dedication to our purpose, promise, and commitments. Our PURPOSE is creating extraordinary experiences, one moment at a time. Our PROMISE is to be an iconic destination that celebrates our diverse and vibrant community. We promise to exceed expectations while cultivating a fun and safe experience where lasting memories are made. Our COMMITMENTS are outlined by S.T.A.R.S. 

Our S.T.A.R.S. commitments are enabled by five foundational principles:

• Start with Care –  create a lasting impact through genuine care 
• Thrive as a Team – create an environment of collaboration and encouragement
• Anticipate Unspoken Needs – be proactive in delivering extraordinary service and support  others
• Resolve with Respect –  treat others with empathy, patience, and kindness
• Safety Always – maintain a safe and secure environment

As the Event Manager, You Will...

Reporting to the Event Services Director, the Event Manager is a full-time position responsible for the coordination, evaluation, and execution of large scale public, internal and private events on the SoFi Stadium and Hollywood Park campus..  This position works closely with internal and external clients and partners to ensure seamless development, communication and execution of all event related details, while leading and managing a team of Event Specialists.  

 More Specific Responsibilities Include, But Are Not Limited To…

• Consistently contribute to a world class guest experience at SoFi Stadium & Hollywood park that welcomes all fans, exceeds expectations and empowers our employees.
• Lead and manage Event Specialists and other direct reports daily workload and overall event schedule. Responsible for planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems.
• Assist with interviewing, hiring and training new team members. 
• Manage the event coordination process and serve as event lead for assigned events at SoFi Stadium including Rams and Chargers games/events, concerts, soccer matches, festivals, marquee and special events to plan, organize, communicate and execute event needs with internal and external stakeholders.
• Regularly monitor the facility master calendar and assign appropriate event staff as needed.
• Assist in managing the schedule and post orders for event day employees.  Work collaboratively with internal stakeholders to help give direction to part time event staff including guest experience, security, housekeeping, parking and more.
• Coordinate meetings with the client to advance all technical and logistical event needs and disseminate information to internal departments and external partners. Develop agendas for and lead operational planning meetings. 
• During assigned events, oversee activities and serve as acting manager on duty.  Work with stakeholders to coordinate staffing, support services and all logistics for a seamless execution.  
• Manage the development and distribution of necessary event notes, summaries and fact sheets to all internal and external contacts, as well as third partner contractors and vendors.
• Develop estimates for events and support financial settlements by compiling final invoices.  Liaison with clients for approval of event expenses and collaborate with departments to ensure expenses align with the event budget.
• Complete a thorough debrief of all elements for each event, including overseeing compilation of post-event notes to document the areas of success and needed improvement.
• Assist the Director Event Operations in the development and successful implementation of operating procedures and integration of tools that meet facility and industry best practices, as well as ensure all codes, laws, ordinances, policies, procedures, risk management, safety precautions, rules, regulations and emergency procedures are being followed.
• Develop and maintain a harmonious working relationship with co-workers, tenants, facility contractors, county emergency personnel, subcontractors and all stakeholders.
• Implement procedures within the department to establish and maintain customer service standards that are designed to ensure a positive and professional image and generate repeat business. 
• Assist with oversight of contract terms and collaborate with client and internal departments to maintain compliance of use of space and timing of access.
• Perform other duties as assigned.

We’d Love to Hear From People With…

• 3-5 years of previous experience in the event industry at stadiums, arenas, public assembly facilities or in the hospitality/tourism industry is required.
• Bachelor’s Degree in Business, Hospitality, Sports Management or related field of study preferred.
• Supervisory experience managing and developing team members required.
• Must be proficient with Microsoft Office and Google Workspace.
• Excellent interpersonal, verbal and written communications skills with the ability to communicate effectively and to convey instructions or information to all levels and stakeholders.
• Ability to handle sensitive and confidential information and situations with professional judgment, discretion, and tact.
• Ability to prioritize multiple tasks in a deadline-driven environment while maintaining a high level of accuracy and professionalism.
• Bilingual in Spanish and English preferred, but not required.
• A positive attitude with a strong ability to work well with co-workers and supervisors in a fast paced and high energy collaborative team environment under sometimes stressful conditions.
• Ability to conduct professional cross-departmental meetings that drive the goals and objectives of assigned events.
• Ability to develop and maintain professional business relationships with our clients and partners.
• Must be able to successfully traverse the various levels and areas of the Hollywood Park Campus with a strong physical condition and ability to stand, walk, climb or run for extended periods of time.
• Must be able to work extended hours including nights, weekends, on-call status, and holidays as necessary.
  

Compensation: $80,000 - $85,000/year

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.  Employees must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue. Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Essential Physical Requirements: 

• LIFTING ...........................................Lift up to 40 pounds 
• CLIMBING/BALANCE ...................Prolonged Steps or stair climbing, balancing 
• STOOPING/BENDING OVER.......Occasional 
• STANDING/SITTING.......................Prolonged standing/sitting throughout the day 
• REACHING ......................................Occasional overhead as well as horizontal 
• SPEAKING.......................................Proficiency in English 

Essential Environmental Conditions: 

• INSIDE/OUTSIDE ...........................Generally, indoor conditions are air-conditioned, and outside conditions that include inclement weather, heat, humidity, rain, sleet, and wind.
• COLD/HEAT ...................................General air-conditioned environment as well as outside and exposed to elements, including direct sunlight, rain, sleet, and wind
• WET/DRY ........................................Not unusual moist/dry environment 
• NOISE/VIBRATIONS ....................High noise level and vibration high 
• HAZARDS........................................Non-hazardous environment 
• FUMES/DUST/ODORS.................Normally controlled environment 
• HEIGHTS……………………………………Comfortable with working heights 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.