ETHICS AND COMPLIANCE PROGRAM MANAGER

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The ServiceNow Ethics & Compliance (E &C) team is a part of the larger
ServiceNow Legal organization serving as stewards of our ethics culture,
champions of ServiceNow Code of Ethics and policies, and trusted advisors
driving integrity across the company and helping the business innovate and
execute.
As part of the Office of the Chief Ethics & Compliance Officer (CECO), we are
hiring an experienced program manager who is proficient in delivering multiple
key initiatives within a fast paced environment. This role will help drive strategic
initiatives and programs across the various E &C departments and
operationalization of primary CECO initiatives.
What you get to do in this role:

• Work for a customer centric enterprise with the commitment to provide efficient and effective solutions for businesses, and having a strong employee culture

• Program Manage E&C strategic initiatives end-to-end, including the development and execution of project plan

• Responsible for managing, tracking strategic program portfolio and reporting status to CECO on a regular basis

• Partner with E&C Leadership and their teams for managing progress of the prioritized strategic initiatives and OKRs

• Project manage E&C Awards and Certifications, and E&C program assessments

• Manage enhancements and monitor program KPIs and metrics in partnership with Legal Ops, and other Compliance program SMEs

• Develop trusted relationships with key stakeholders to support in achieving strategic program objectives

• Create a collaborative team environment that fosters trust, creativity, and Learning

Qualifications
To be successful in this role you have:
• 8+ years of program or project management, experience in the
Governance, Risk and Compliance field
• Experience in owning program strategy, end to end delivery, and
communicating results to senior leadership
• Excellent verbal and written communication skills with the ability to
influence and work cross-functionally
• Experience using data and metrics to determine and drive improvements
• Experience working across various stakeholders within multiple functions
and regions
• Experience launching new cross-functional programs and governance
structures, by defining scope, goals and requirements
• Experience in change management and driving adoption of new
processes, decisions, and tools
• Demonstrated ability to influence decisions, manage multiple projects,
prioritization, planning and task delegation
• Strong analytical, problem solving, decision-making skills
• Prior experience at a SaaS, PaaS Cloud company
• Lean Six Sigma black belt preferred
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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