eStore Project Specialist

Position Summary

Are you looking to join the Global Leader in production and sales of Consumer Electronics? Do you like to work in a dynamic, challenging and international work environment? Then we have a fantastic opportunity for you to join our best-in-class team as: eStore Project Specialist.

Role and Responsibilities

Samsung Electronics Europe Logistics (SELS) is the Central European logistics organization of Samsung Electronics based in Delft, The Netherlands. SELS functions as a logistics and financial control tower within Samsung Europe, with a focused role in logistics & supply chain strategy, innovation and governance. SELS has approximately 150 employees located in the Netherlands and Slovakia.
The D2C LMD team governs and develops the logistics operations and distribution networks in Europe (central, local) in cooperation with our logistics service providers (4PL, 3PL) for D2C (Direct to Customer) business. By translating voice of customer and biz requirements into best practice logistics solutions, Initiating advanced logistics innovation, and secure operations excellence.

Your main responsibilities will include:

• Streamline process of data collection, reporting and analysis;
• NPS weekly verification and Propose process improvement plans to SELS management to increase quality of online business
• Coordinate projects in order to constantly improve activities and process (work smart);
• Participate in interdepartmental projects;
• Manage project milestone planning and execute progress reporting;
• Advice and support Samsung Europe subsidiaries with new solutions and opportunities for logistics operations (productivity, efficiency, risk sensing);
• Initiate and develop, in close cooperation with our 4PL and 3PL partners, innovative solutions to increase operations service levels and manage costs;
• Develop logistics operations and fulfillment network for Samsung online business;
• Draft, verify and negotiate operational Terms and Conditions (SLA) with online partners and logistics service providers;
• Identify and advise about tailored SCM/logistics solutions and best practices for online business/partnerships to a variety of stakeholders;
• Design dedicated warehouse operations ensuring optimum productivity and added value services for online business Including enhancement of workflows and system functionalities (WMS/TMS)

Occasional travel within Europe will be required.

Skills and Qualifications

We are searching for a new colleague who can be best described as having:

• Independent: Able to plan own projects and set priorities         
• Responsible: Able to work towards and meet deadlines
• Quality: Accurate with an eye for detail
• Sensitivity: Strong communicator, cultural awareness
• Flexibility: Operate in a fast changing environment

Who we are looking for:

• 3~5 years working experience in e-commerce and D2C operations;
• Strong analytical skills
• Advanced skills in MS Office (Excel, Word and PPT)
• Experience with(in) the field of Logistics or Supply Chain management (preferred);
• Various experience in project management;
• Ability to translate complicated requirements into well-defined tasks;
• Bachelor degree / Master degree preferable in logistics or related field
• Knowledge of warehouse and/or transport management systems (develop, operate);
• Knowledge of Front-end system (Hybris, etc.) & ERP system
• Experience of operations on Consumer electronics business is strongly preferred
• Experience of leading procurement process both in warehouse and last-mile delivery
• Ability to clearly translate complicated requirements into easy-to-understand tasks, and to motivate and influence through clear communications in all mediums
• Comfortable working across different cultures
• Proficient in English (Dutch is not mandatory)

What we offer:

• A competitive base salary depending on your profile;
• Annual performance related bonuses (twice per year);
• 25 holidays (and Good Friday off) and additional loyalty days based on your service period;
• Fully compensated health care insurance (extensive coverage);
• Well-arranged pension scheme with an extensive employer contribution;
• Compensation of your fitness subscription;
• Free drinks and fresh fruit at the office;
• Employee shop to purchase Samsung products with discount;
• Bicycle plan.

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