ERP Technical Lead (NetSuite)

Get to Know Us

Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric in a secure business collaboration market. Trusted by more than 1,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stakes business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours:

Ideals Virtual Data Room: A web-based cloud platform used by companies in a wide range of industries to ensure secure confidential document sharing for online due diligence, fundraising transactions, corporate reporting, licensing, clinical trials, and other business goals.

Ideals Board: A cloud platform with web and mobile applications used by board members, CEOs, executives, and corporate secretaries, to streamline governance and improve high-stake decisions in a fast, secure, and compliant way.

The Role

As Ideals continues to scale, we are looking for an ERP Technical Lead to drive the development of robust, scalable NetSuite solutions. You will play a key part in advancing our ERP team’s capabilities and contributing to our global business growth.

In this role, you will collaborate closely with our Business Analysts, the Business Process Automation team, the Head of PMO, the IT Director, and the Principal Architect. Your responsibilities will include auditing and reviewing integrations, and refining common approaches to ensure successful project outcomes.

This position reports to the Engineering Manager, Antonina, and is ideal for someone motivated by curiosity to optimize solutions, and eager to embrace challenges while fostering team growth. A clear path for progression to an Architect role is available.

We are seeking candidates based in Ukraine, Poland, or the Czech Republic.

What You Will Do

• Drive technical investigations for optimized ERP solutions
• Lead workshops, manage task estimation, perform code reviews, and mentor the ERP team for continuous improvement
• Collaborate on system integrations to ensure smooth data flow between NetSuite and other platforms
• Provide end-user support, troubleshoot issues, and deliver training for effective NetSuite use
• Optimize system performance, data management, security, and monitoring
• Support business process optimization and automation
• Manage technical debt to support scalable solutions

What We Look For

• 5+ years of experience with various ERP systems, including NetSuite
• Proven expertise in building, testing, and managing ERP processes with a focus on efficiency, scalability, and optimization
• Strong knowledge of system design and the software development lifecycle (SDLC), with hands-on experience in system integration
• Tech-agnostic approach, with flexibility to work across various tech stacks and a deep understanding of ETL processes
• Proven track record of leading successful ERP implementations
• Commitment to high-quality, sustainable development practices
• Proficiency in English (B2 level or higher)

Nice To Have

• Experience working with 1C
• Hands-on experience with automation tools and RPA (Robotic Process Automation) solutions

Our Interview Process

We believe in competency-based interviews combined with work samples and we share clear expectations for each element. Our interview assignments simulate what it’s like to work at Ideals and the type of tasks you’ll tackle. Here are the stages of the interview process for this role:

• Screening call with the Talent Acquisition Specialist (40 mins)

• Technical interview with the Hiring Manager (60 mins)

• Test task (8-10 hours)

• System Design with a Technical Expert and our IT Director (60 mins)

• Competency-based interview with the Talent Acquisition Specialist (90 mins)

• Hiring Manager interview (30 mins; optional)

What We Offer 

We highly value our people, so we will provide you with all the resources and support you need to succeed.

For your work

• Remote-first model with teams distributed globally 

• Home office set up budget 

• High-end laptop, monitor and any additional IT equipment needed

• Reimbursement of co-working space expenses

For your well-being

• Medical insurance with flexible coverage

• Compensation for sports, yoga, mental, and other health and wellness-related activities

• Reimbursement of participation in sports competitions

For your growth

• Individual Development Plan based on your career interests 

• Generous budget for learning and development activities

• Professional and self-development books and subscriptions compensation

• Ideals’ support of your passion as a speaker or writer

• Internal growth and internal mobility opportunities

Extra perks

• Team-building offline events

• Budget for local gatherings in global locations

• Generous internal referral program

Our Culture

Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we are able to create a team where talents feel at ease and are able to work to the best of their abilities.

Commitment and Excellence inspire us to set the bar high, achieve the most ambitious goals and push the limits further. Our diversity and different perspectives are the foundation of our success. Collaboration and Trust ensure that everyone has access to all the information, proactively shares thoughts, and leverages the teammates’ diverse opinions, experiences, and backgrounds. Both values help us to solve the most challenging problems. Care drives us to create a positive work environment and make everyone feel valued. We also stand for Idealers’ physical, mental, financial, and personal well-being and encourage a healthy lifestyle and active living.

Idealers work in a remote-first model, meaning we collaborate from anywhere – either home, cafe, co-working space, or one of our offices. Some roles may have specific location-based requirements, including in-office and client interactions. Despite being located across the globe, we stay connected through the latest tools and technologies, ensuring that everyone on our team feels surrounded by teammates and engaged with our common goals.

Ideals is an equal opportunity employer

Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.

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