Search the 13 jobs at iDeals

As a Customer Support Representative, you will provide excellent customer service by processing requests through chats, emails, and calls, while maintaining confidentiality, updating information regularly, and collaborating with various internal teams to resolve client issues efficiently.

As a Backend Engineer at Ideals, you will develop new features and improve services within the Ideals Board product, collaborating with cross-functional teams to ensure quality and timely delivery of product increments through all phases of the software development lifecycle.

As a Professional Premier Service Representative, you will support and enhance customer satisfaction for enterprise clients by responding to client requests, leading projects, and collaborating with Sales and Customer Success teams, while ensuring a smooth execution of services.

As a Senior Backend Engineer, you will play a key role in developing and enhancing the Q&A module of a secure communication tool within Ideals' Virtual Data Room. Responsibilities include participating in the full SDLC, ensuring high-quality solutions, adhering to modern engineering practices, and contributing to team efforts.

As a Sales Operations Specialist, you will optimize sales processes, support the sales team, enhance communication among departments, and maintain documentation. Your role is critical in improving operational efficiencies to meet ambitious revenue growth goals.

The SEO Content Lead will manage internal SEO writers, formulate and implement cross-platform content strategies, ensure timely publication of high-quality content, and support the team with editorial, creative, and technical guidance, utilizing AI tools for optimization.

The Global Employment Specialist will provide comprehensive HR support, ensure employment and compliance processes are adhered to across local regulations, coordinate with various teams, and contribute to establishing new hiring locations. Key responsibilities include managing employment-related queries, maintaining HRIS, and overseeing visa and work permit processes.

The ERP Technical Lead will design and improve NetSuite solutions, manage system integrations, lead team workshops, mentor ERP staff, optimize system performance, and ensure effective use of the platform, while integrating user feedback for continuous improvement.

This job involves expressing interest in current and future job opportunities at the company, as well as referring others for potential roles. It emphasizes building a relationship for future recruitment needs.

The SEO Team Lead will spearhead the company's SEO strategy, overseeing a team of SEO specialists. Responsibilities include driving organic growth, improving search engine performance, collaborating with development and content teams, and tracking SEO performance. The role requires leveraging expertise in advanced SEO strategies and tools.

As a Customer Support Representative at iDeals, you will provide exceptional customer service across multiple regions by handling inquiries through chats, emails, and calls. Your role will involve processing client requests, ensuring information confidentiality, and collaborating with internal teams to improve services. You will contribute to maintaining strong customer relationships in a remote-first international setting.

As a Customer Support Representative, you'll enhance customer experience by processing requests via chat, email, and calls. You will need to collaborate with various internal teams to address inquiries and resolve issues while maintaining client confidentiality and up-to-date product knowledge.

As a Revenue Operations Specialist (Commissions) at iDeals, you'll calculate and enhance sales commission processes, maintain documentation, support the sales team, perform routine data analysis, and lead projects for operational efficiency.