As a family-owned and operated company, we feel a special obligation to the employees who comprise our Taco family. We are committed to offering employees access to the tools necessary to live long and productive lives. We strive to instill in all of our employees:
- A positive mental attitude that helps us to be a leader in the industry
- A commitment to building strong relationships, both inside and outside the organization
- A desire to learn, grow, and contribute to moving our strategy forward
- A need to create and to innovate
Employment Type: Regular Full-Time
Shift: 1st Shift
Work Status: Hybrid
Position Summary:
The ERP Systems Administrator's role works specifically with Taco’s Enterprise Resource Planning (ERP) system and its related technologies and applications. They monitor and execute actions necessary to maintain a stable environment for the ERP system. This role is proficient in application server administration and maintenance.
Measures of success:
- Minimum downtime of ERP System
- Meeting user expectations from assigned tasks in a timely manner
- Effective documentation of daily, weekly, monthly and yearly IT procedures
Responsibilities: (identify functions or the role and expected outcomes)
Responsibilities include but are not limited to:
- Works with business system users and Database Administrator (DBA) to help diagnose, fix, and prevent ERP IT-related system issues. Serves as the liaison between the users and DBA to address any issues.
- Works with ERP vendor support for unresolved issues or bugs and creates cases with ERP vendor support.
- Assists DBA with the implementation of ERP modifications, new ERP system integrations, patch releases, and major upgrades.
- Maintains business system security model including security group modifications and creation of accounts.
- Helps develop and maintain all ERP related reports, SQL Server Reporting Services (SSRS), PowerBI, Epicor Business Activity Query (BAQ) and Dashboards
- Helps facilitate and/or participates in testing with users for ERP-related enhancements and fixes.
- Develops and maintains enterprise labeling system.
- Provides timely customer support to end-users with instruction, training and problem resolution through hands-on support, and excellent oral and written communication.
Qualifications
Required:
- Bachelor’s Degree in Computer Science or Information Technology
- 3+ years of experience working in an Information Technology role with an ERP system, including writing SQL queries, designing SSRS reports, and working in a Microsoft Windows Server environment
- Broad knowledge of ERP systems and technologies
- Excellent written and verbal communication skills
- Team player with good interpersonal/customer service skills and a positive attitude
- Travel is optional and limited to professional conferences and other company offices if needed
Preferred:
- Knowledge of Bartender Labeling Software
Work Environment
This position works primarily in an office environment using computers and technology. Verbal and auditory capability are required. Occasional exposure in production plant where large equipment and noise are prevalent. Safety gear is required in these areas.
This position may work from home up to 2X/week if performance is in good standing.
Benefits
With nearly 1,000 people working at Taco worldwide, each with their own story, you will discover a sense of community and diverse, intelligent colleagues who help us innovate, create and explore.
Taco employees benefit from a company that:
- Provides competitive salaries and benefits
- Offers tuition reimbursement, career development, and on-site training programs in our learning center
- Believes in sharing profits with its employees
- Is mindful about family, health and well-being
- Fosters conditions that allow people and communities to reach their full potential
- Embraces and celebrates diversity
#TacoComfortSolutions
Top Skills
What We Do
Taco Comfort Solutions is a third generation, family-owned American manufacturer of high quality, high-efficiency heating, cooling, plumbing, and irrigation products. #Taco100years
Headquartered in Cranston, RI, Taco is global in scope with manufacturing facilities in Rhode Island, Massachusetts, Arkansas, Ontario, Vietnam, and Italy. Its skilled employees produce precision pumps, valves and controls, air-dirt separators. heat exchangers, tanks, domestic hot water recirculation systems, and web-based building management controls.
Since its founding, Taco has been dedicated to the success of its people and its customers, bringing products to market that save energy, enhance system longevity, and provide a superior level of safety and comfort to building occupants.
With nearly 100 years in the HVAC industry, Taco’s knowledge and engineering expertise is passed along to professionals through the company’s expansive factory training and online learning programs. That same depth of experience is applied every day at hundreds of job sites across the country, making Taco one of the most trusted names in controlling the flow of water.
Website: www.TacoComfort.com
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