Enterprise Solutions Consultant (Sydney, Australia)

Posted 7 Days Ago
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Sydney, New South Wales
Hybrid
Senior level
Productivity • Professional Services • Software • Design
Figma is a design platform for teams who build products together.
The Role
The Solutions Consultant at Figma is responsible for demonstrating the Figma platform, addressing customer inquiries, managing IT and security relationships, and collaborating with teams to influence product development. They will support sales efforts and ensure that customer needs are met, while also translating technical concepts to diverse audiences.
Summary Generated by Built In

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

We are looking for a Solutions Consultant who loves exploring the intersection of modern front-end development, product design, and business strategy. This role will join our sales team based in Sydney and will be pivotal to driving Figma’s growth within the APAC region. You’ll partner with established teams across our sales organization to drive value within our customer base, decreasing their time to value, and helping them sustain long-term impact. You'll build strong relationships across Sales, Product, and Marketing. 

In this role, you’ll blend your developer knowledge with your ability to convey design best practices, helping large organizations unlock the power of the Figma platform.

This is a full time role that is based in our newly opened Sydney hub.

What you'll do at Figma:

  • Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations.
  • Partner with the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to prospective customers (pre-sales) and existing customers (post-sales).
  • Manage IT and Security relationships during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity and enterprise questions.
  • Collaborate with Product and Engineering to influence the product roadmap through customer insights.
  • Strengthen Figma's security reputation by understanding customer concerns about data access and working with product and legal teams to resolve findings.
  • Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams.
  • Translate complex technical concepts for both non-developers and expert audiences.
  • Collaborate with amazing Figmates to hone your craft and execute daily. 
  • We are looking for fantastic life-long learners who can operate with autonomy.

We’d love to hear from you if you have:

  • 8+ years professional experience with proven ability to problem solve
  • 4+ years of product development experience using a modern component-based framework
  • Demonstrated ability to adapt to new technologies and learn quickly
  • Excellent communication skills within a variety of audiences and a knack for delivering compelling presentations and product demonstrations
  • Familiarity with the enterprise SaaS ecosystem in Australia and New Zealand
  • Ability to prioritize competing demands from customers and balance their needs against those of the business
  • Comfort-level with up to 25% of travel

While it’s not required, it’s an added plus if you also have:

  • Familiarity with developer workflows and frontend frameworks
  • Experience with corporate Identity Management (SAML, SCIM)

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. 

Examples of accommodations include but are not limited to: 

  • Holding interviews in an accessible location
  • Enabling closed captioning on video conferencing
  • Ensuring all written communication be compatible with screen readers
  • Changing the mode or format of interviews 

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma's Privacy Policy.

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The Company
HQ: San Francisco, CA
1,000 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

Born on the Web, Figma helps teams create, share, test, and ship better designs from start to finish. Companies like Microsoft, Google, and Slack use Figma to boost creative productivity while keeping everyone on the same page.

Why Work With Us

We’re multiplayer people who live by our values, celebrate our differences, and care deeply about each other and our users. Making design accessible to all is a lofty goal. We’re just getting started and could use your help—join us!

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