Job Description:
JOB SUMMARY:
This position is responsible for designing, and implementing scalable, secure, and efficient enterprise-level solutions that meet business requirements.
The individual in this position is responsible for delivering high quality solutions that meet Vertex needs in an integrated landscape.
This individual collaborates with cross-functional teams of Business Product Owners, other IT Product Managers, Enterprise and Application Architects, Compliance, development and support teams, and various stakeholders to accomplish objectives
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
Product Strategy, Roadmap and Continuous Product Enhancement
- Develops understanding of business application strategy and roadmap for their product area, ensuring alignment with Vertex priorities and objectives, working closely with business product owners, IT Product Managers and Compliance.
- Stays informed of industry trends and directions, Vertex strategy, new features being delivered by Workday, and new technologies that may benefit Vertex in their area of responsibility.
- Attains and maintains requisite knowledge and skills to define and design effective solutions within our business application landscape, covering knowledge in our core applications of Workday HCM & Financials, Workday integrations, as well as integrated applications.
- Ability to take a holistic view of an organization's Workday landscape, considering how multiple systems, processes, and data flows interact within the larger business architecture.
Product Discovery & Solution Design
- Collaborates with business and IT stakeholders to gather and analyze requirements, ensuing that the technical solutions address current and future business needs effectively
- Develop comprehensive solution architectures that align with business objectives, incorporating best practices in scalability, security, and performance
- Design and manage the integrations of Workday with other enterprise systems, ensuring data consistency, security, and reliability.
- Provide technical expertise in Workday configuration, customization, and optimization, leveraging deep knowledge of Workday’s tools and capabilities.
- Work with the Product Management to define technical requirements, support the development of epics, user stories, and acceptance criteria.
- Provides guidance to development teams, ensuring that they adhere to architectural standards and follow best practices.
- Lead Workday-related projects, including upgrades, new module implementations, and process improvements, ensuring successful delivery within scope, time, and budget.
- Adopts agile methods and tools within the SAFe agile framework as implemented within Vertex
IT Product Portfolio Architecture:
- Articulates the application solutions, data and integrations that support the various business value streams through comprehensive architecture documents, including for example: solution blueprints, system and integration diagrams, data flows, and collaborates with other teams and resources to ensure cohesiveness in the overall Architecture content.
- Ensures that solutions adhere to quality standards and good practices in design, development and implementation, instituting quality, and review processes across the development lifecycle.
- Evaluate and recommend solutions including third-party products and services that align with business needs and are best fit for the portfolio architecture.
- Contributes to defining the Architectural runway.
Optimize IT Product Performance:
- In partnership with IT Product Managers and Business Product Owners, ensures that the business application portfolio is fit for purpose and rationalized to eliminate redundant or unneeded applications and functionality, to attain greater efficiency, reduce cost and unnecessary technical complexity.
- Understands and regularly evaluates the IT Product Portfolio, including SaaS and other licensed applications, custom applications, and integrations for areas of obsolescence, improvement, or other technology risks and benefits.
- Define relevant Nonfunctional Requirements (NFR) for each solution and confirms the solution can support those NFRs
Fosters Innovative Ideas and Technologies:
- Evaluates and recommends relevant use cases for advanced technologies that apply to Vertex business application landscape.
- Stays informed of industry trends and directions, Vertex strategy, and new features being delivered by Workday that may benefit Vertex
- Define and design effective solutions using Workday technologies, with a focus on adhering to industry standards, best practices and code quality techniques.
Guides Enabler Epics:
- Works with Product Management to determine what technical Enablers epics are required to support the teams’ efforts.
- Defines the scope of the enabler epics and ensures the architecture and tools used conform to Vertex standards.
- Supports PI planning efforts in collaboration with Product Management.
KNOWLEDGE, SKILLS AND ABILITIES:
- Must have excellent Business acumen and knowledge of IT architecture, processes, and standards
- Understands how to support Vertex business strategy through ensuring the integrity of our integrated business application landscape
- Possesses clear communication skills and is comfortable gathering requirements, giving presentations and facilitating with various stakeholder audiences.
- Strong analytical and problem-solving skills, with a focus on delivering innovative solutions.
- Expert level knowledge of Workday applications
- Knowledge of Salesforce and integrated business applications is highly desirable
- Proven ability to develop relationships across business and IT stakeholders as needed to accomplish objectives
- Proven ability to stay on task, overcome obstacles, meet deadlines and milestones, and deliver work by agreed upon dates.
- Demonstrated ability to drive results with distributed global teams
- Pursues continuous learning in areas critical to success in the job role, learning from subject matter experts, colleagues, and formal training
- Collaborates across IT and business in a transparent way, exhibiting willingness to share information, and ability to connect people within and across teams
- Knowledge of SAFe Agile framework and ways of working, and ability to implement and refine this framework as it applies to Vertex IT Products
- Proficiency in JIRA, Smartsheet, Microsoft Office products, and other tools used to support analysis, create deliverables, and track status
EDUCATION AND TRAINING:
- Bachelor’s degree in information systems, Computer Science or related field.
- Strong technical skills with minimum 5 years of IT experience, including at least 3 years’ experience as a Workday architect
- Proficient in Workday HCM, Financials, Payroll, and other modules.
- Strong understanding of Workday integration tools (e.g., Workday Studio, EIB).
- Experience with Workday security models and business process framework.
- Knowledge of enterprise architecture principles and methodologies
- Workday Certification(s) preferred
Other Qualifications
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.
- Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
- Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough.
- Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
- Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
- Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.
COMMENTS:
The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.
Top Skills
What We Do
The Trusted Leader in Tax Technology.
We're Vertex (VERX). A pioneer in tax automation for more than 40 years. We proudly serve over 4,000 customers worldwide with distinction and provide comprehensive tax solutions that enable global businesses to transact, comply and grow with confidence.
Our collaborative, friendly culture is the foundation of everything we do and who we are. We're proud to be an employer guided by a common purpose by building trusted relationships at work, in business and in our communities. We strive to be a values-driven employer of choice who attracts, retains, and inspires talented professionals to achieve their full potential. We employ over 1,500 full-time professionals across three continents: US, Europe, and Brazil.
Our software, content, and services address the increasing complexities of global commerce and compliance by reducing friction, enhancing transparency and enabling greater confidence in meeting indirect tax obligations. As a result, our software is ubiquitous within our customers’ business systems, touching nearly every line item of every transaction that an enterprise can conduct. Our software is fueled by over 300 million data-driven effective tax rules and supports indirect tax compliance in more than 19,000 jurisdictions worldwide.
We partner with the world’s most respected companies and harness their strengths to deliver the best tax technology solution to businesses across the globe. We integrate with key technology partners that span ERP, CRM, procurement, billing, POS and e-commerce platforms. We also work closely with over 50 tax, accounting and consulting firms to provide the integrated tax technology solutions.
Why Work With Us
Vertex Inc. is a remote-first global organization that stands out for its commitment to innovation, collaborative culture, and focus on employee growth—our cutting-edge tax technology solutions power global commerce and creativity thrive. Join us to make a meaningful impact and advance your career in a supportive, dynamic workplace.