We are looking for a motivated ServiceNow Developer with a strong analytical skills and experience in IT Product Management. The ideal
candidate will have 3+ years of experience in managing IT products and a strong desire to develop and customize ServiceNow platform to
meet organizational needs.
View Details: Job Requisition: R0044294 Enterprise Software
Engineer
Wolters Kluwer Proprietary and Confidential; for authorized use only.
05:55 pm
06/11/2024
Page 2 of 5
Key Responsibilities:
- Develop and Customize ServiceNow Applications: Utilize JavaScript, Web Services, MYSQL, XML, HTML, and CSS to develop and
customize ServiceNow applications.
- Workflow Administration: Configure out-of-the-box workflows and create/maintain custom workflows.
- Integration: Integrate ServiceNow applications with third-party systems/applications via APIs.
- Configuration Management: Manage the Configuration Management Database (CMDB) and ensure data integrity.
- Technical Support: Provide technical support and troubleshooting for ServiceNow applications.
- Product Management: Collaborate with product management teams to align ServiceNow solutions with business objectives.
- Business Analysis: Gather and analyze business requirements, translating them into technical specifications for ServiceNow solutions.
- Documentation: Prepare and maintain technical documentation, including user manuals and system documentation.
- Process Improvement: Assist in process improvement initiatives by working across technical teams to enhance the systems, processes and
controls to ensure effective development, monitoring, and support is in place
Qualifications:
- Bachelor's degree in computer science, Computer Engineering, or a related field.
- Minimum of 3 years of experience in IT Product Management.
- Strong knowledge of ServiceNow development and configuration.
- Experience with JavaScript, Web Services, MYSQL, XML, HTML, and CSS.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- ServiceNow System Administrator Certification is a plus.
Preferred Skills:
- Experience with ITIL, ITSM, and Agile methodologies.
- Familiarity with LDAP integration, custom scripting, and third-party software integrations.
- Ability to build ServiceNow reports, dashboards, and homepages.
What We Do
Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide.
Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
