Enterprise Sales Director, Financial Services & Insurance

Ushur delivers the world’s first AI-powered Customer Experience Automation™ (CXA) platform, purpose-built to intelligently automate entire customer journeys end to end. Designed to provide delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of enterprise intelligence. It combines Conversational Automation and Knowledge Work Automation in a secure, no-code, cloud-native SaaS platform to digitally transform every step of the complete enterprise customer experience, from Micro-Engagements™ to entire customer journeys. Backed by leading investors including Third Point Ventures, 8VC, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation solutions are currently in production at some of the leading healthcare and insurance companies across the globe, including Irish Life, Aflac, Unum, and Cigna.

For remote positions, Ushur’s U.S. hiring is open to candidates who are residents of the following states: AZ, CA, CO, FL, GA, HI, ID, IL, MD, MI, MN, MO, MA, NJ, NC, OH, PA, SC, TX, UT, VA, WA, NY.

Our sales organization culture is dynamic, high energy and well versed on our industry. In this role you will develop new business opportunities in our Financial Services & Insurance verticals. We are looking for an individual that understands Financial Services & Insurance technology and can represent Ushur to our customers as a top-tier enterprise software sales professional. This role reports to our CRO. This position will require about 30% travel.

What You'll Do

• Develop and execute a strategic sales plan targeting financial services and insurance clients to achieve revenue goals
• Identify and engage decision-makers within target organizations to build a robust pipeline
• Collaborate with marketing, product, and customer success teams to ensure alignment and deliver tailored client solutions
• Conduct impactful presentations and demonstrations to showcase the value of our platform
• Maintain a deep understanding of industry trends, competitive landscape, and client needs
• Negotiate and close complex sales deals, ensuring mutually beneficial outcomes
• Track performance metrics and report on key outcomes to senior leadership

What You Bring

• 8+ years of experience in sales, with a focus on financial services and insurance industries
• Demonstrated success in exceeding sales quotas and driving large, complex deals
• Deep knowledge of financial services and insurance operations, challenges, and digital transformation trends
• Exceptional communication, presentation, and negotiation skills
• Experience with CRM systems (e.g., Salesforce) and sales analytics tools
• Ability to work in a fast-paced, results-oriented environment with minimal supervision
• Bachelor’s degree in business, finance, or a related field; advanced degree a plus

Why Join Us?

Thriving Company Culture. At Ushur, we foster a values-driven culture that prioritizes respect, inclusion, and collaboration. We empower every individual to thrive, contribute innovative ideas, and make a meaningful impact in a supportive and dynamic environment.

Bring Your Whole Self to Work. We celebrate diversity and believe that innovative ideas thrive in an inclusive environment where every team member is valued. As a dynamic start-up, we recognize that every individual makes a significant impact.

Rest and Recharge. Take advantage of unlimited PTO, wellness days (10 per year), paid holidays (10 holidays + full week off at the end of December), and more to prioritize your well-being and maintain balance.

Comprehensive Health Benefits. We’ve got you covered with health, dental, and vision plans tailored to meet the needs of you and your loved ones, plus additional offerings like life insurance, accident coverage, and more.

Invest in Your Future. We provide a 401(k) plan to support your retirement savings and stock options to give you a stake in our company’s success and growth.

Embrace Growth. One of our core values is Growth Mindset – we believe in lifelong learning. We offer opportunities to support your development, including assistance with certifications and continuing education related to your role at Ushur.

Flexible Work Options. We understand the importance of flexibility. For employees based near our HQ, we offer a hybrid work model that balances collaboration and autonomy. Fully remote roles are available for employees located outside of the HQ area, ensuring everyone can thrive in an environment that works best for them.