Enterprise Renewal Account Manager

Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!

Enterprise Renewals Account Manager (Hybrid)

Must be able to go into the Austin, Texas office 2x a week. Currently, the schedule for onsite is Tuesday & Wednesday.

Bring your best and become even better. Intelligent, skilled and diverse people are why Forcepoint is a leader in the cybersecurity market. We need the best of the best to create our cybersecurity solutions. Creativity and innovation are what will you bring and what keeps us ahead of the curve, no matter where you might be in the world.Our promise to you

• A Big Investment in You — Highly competitive compensation and benefits are just the beginning. You'll also get all the training and support you need to succeed and grow your career.
• A Company with Global Reach — We're a unique mix of over 1,250 developers, security labs techies, technical support, sales reps, marketing folks and channel partners making it happen 24/7, all over the world. Your opportunities to excel? Virtually unlimited.
• A Dynamic Industry — Cybersecurity is exploding. If you have the skills and motivation to join us, you're in for an exciting and challenging ride.
• The Chance to Make a Difference — Make a REAL impact on the world to make it more secure and safe.

Our continued success and growth is dependent on the happiness and loyalty of our customers. As an Enterprise Renewals Account Manager you will showcase your “Customer First” attitude, your enthusiasm for service and enjoyment of learning new technologies by managing our largest and most important Customer Renewals. You will be responsible for driving early renewals, developing long-term relationships with your assigned Forcepoint customers, connecting with key business executives and technical stakeholders. You will become an expert on the Forcepoint Human Point System and make suggestions for customer adoption and growth while working closely with your Field Sales and Customer Success teams. In return, you will be supported and surrounded by the best and brightest people in the industry.What will you do?

• Operate as the primary point of contact with Forcepoint customers
• Prepare quarterly communications and develop campaigns to nurture relationships and
• growth
• Become a trusted advisor for the stakeholders and operational teams using the
• Forcepoint product suite
• Understand the Forcepoint product suite and how your customers and using the tools
• Ability to make suggestions and identify areas for upsell and growth
• Drive and Ensure the timely renewal communication and closure
• Conduct business reviews with customers, tracking outcomes and follow-up items
• Forecast and track key account metrics
• Identify and qualify growth opportunities, collaborate with Field sales teams to drive closure
• Assist with high severity requests or issue escalations as needed

Qualifications

• A standout  “customer first” attitude
• Amazing communication and problem-solving skills
• Excellent listening, negotiation and presentation skills
• Strong background in lead generation and prospecting
• Required 5 years of sales experience in Enterprise Software and Renewal
• Cross functional collaboration with business units
• Highly organized with exceptional follow up skills
• Technically adept, understanding of software and how businesses use software
• Passion for cyber security
• 4 Year Degree preferred or equivalent experience in SaaS and Cloud technologies

Forcepoint is committed to fair and equitable compensation practices. The salary and variable compensation range for this role is 106,400.00 - 132,800.00 and represents the low and high end of compensation for this position. Actual salaries are determined by various factors including, but not limited to, location, experience, and performance. The range listed is just one component of Forcepoint’s total compensation package for employees. Other rewards may include bonuses, paid time off policy, and many region-specific benefits. 

Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to [email protected].

Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Applicants must have the right to work in the location to which you have applied.