Enterprise Programme Manager (Professional Services)

Passionate people. Loyal clients. Leading solutions.
With a rich culture of creative collaboration and professional growth, IDeaS' team members build successful careers with us.
IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we're working, our teams come together to create leading revenue management solutions that accelerate our clients' growth through revenue optimization.
Now we just need you!
As a client facing Enterprise Programme Manager is responsible for all aspects of project and programme management: planning, coordination, implementation planning, execution, and completion of specific projects, related to global software implementations, while ensuring consistency with IDeaS' overall strategy, commitment, and goals.
What you'll be doing...

• Act as business owner to some of our major enterprise accounts as a enterprise programme manager, responsible for customer facing end to end global softaware rollouts, implementations, migrations, watching pipeline of incoming projects, managing multiple projects at any giving time.
• Develop detailed project plans to monitor and track project progress.
• Lead and/- or coordinate project planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting, and people management.
• Communicates and tracks regularly on the status of project goals by ensuring project results meet requirements regarding quality, reliability, schedule, and cost.
• Engage with senior stakeholders CxO level both externally and internally.
• Monitors performance and recommends schedule changes, cost adjustments and resource additions.
• Provides direction and support to project team to ensure accomplishment of agreed upon goals, objectives, and deadlines.
• Assembles and coordinates project staff while managing resource availability and allocation.
• Reports on progress of project to all stakeholders by presenting reports defining project progress, problems, and solutions.
• Successfully manages relationships with the client and all stakeholders. Establishes and maintains relationships with third parties/ vendors.
• Makes recommendations regarding processes and/or procedures to improve efficiency, customer service, quality and/or cost savings.
• Any other reasonable duties as required by the company.

What you'll bring to us...

• Enterprise programme management experience, working of global software implementations and rollouts in a customer facing capacity, ideally within hospitality technology companies or SaaS Software Analytics companies who have been through high growth / scale up environments.
• Strong stakeholder managemenr experience, comfortable at communicating with CxO level in a global environement.
• Demonstrable ability to navigate ambiguity or complexity.
• Working knowledge of project management tool(s).
• Experience of project managing the delivery of enterprise software projects end to end.
• Proficiency in MS Windows, and MS Office software suite.
• Experience of project demand / pipeline managment and resource management.
• Solution orientated with demonstrable experience of removing blockers and identifying risk.
• Ability to travel and/or adjust working hours occasionally to accommodate a variety of time zones.
• Excellent organizational skills and communication skills.
• Ability to work in a fast-paced, global team environment.
• Ability to work and learn independently.

We Support Who You Are....
As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you're launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.
At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.
Additional Information:
To qualify, applicants must be legally authorized to work in United Kingdom and should not require, now or in the future, sponsorship for employment visa status.
SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights . Also view the Pay Transparency notice.
Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.
Resumes may be considered in the order they are received.
IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
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