Enterprise Engagement Manager (Mexico)

Posted 9 Days Ago
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Mexico City, Cuauhtémoc, Mexico City
Mid level
Fintech • Machine Learning • Payments • Software • Financial Services
Signifyd is the world’s largest provider of guaranteed fraud protection.
The Role
The Enterprise Engagement Manager focuses on building relationships with potential clients, driving sales readiness through outbound prospecting and event participation. Responsibilities include developing territory strategies, conducting market research, updating Salesforce, and collaborating with marketing to enhance demand generation efforts.
Summary Generated by Built In

The Enterprise Engagement Manager is responsible for engaging with and developing strong relationships with prospects. In this role, Engagement Managers will work closely with their Sr. Enterprise and Enterprise Account Executives to generate pipeline through outbound prospecting, triage and qualify inbound lead flow, drive event attendance, and support account research with the aim of increasing penetration across each node’s assigned sales territory. 

What to expect in your role: 

  • Prospect, educate, qualify, and develop target accounts to create sales-ready meetings and opportunities
  • Partner closely with your Sr. Enterprise and Enterprise Account Executives to develop territory strategy, prioritizing which target accounts to generate demand in (including the “how” for generating the demand)
  • Can perform full sales cycle management in the Mid-Market segment (B2B): cold outbound prospecting, relationship development with prospects, value proposition alignment to prospect’s goals, ROI development and presentation, contract, and pricing negotiation
  • Conduct market research to understand customer organizations, identify key buyer personas, including C-Level contacts, and uncover prospect pain points with the ultimate goal to develop expertise and build credibility when talking with prospects
  • Utilize creative methods to identify unique insights about the prospect's business and key executive initiatives as well as traditional outreach methods (i.e. calls, LinkedIn, emails).
    • Identify effective inroads into target accounts, including, but not restricted to, executive connections, company advocates, partner referrals, and alumni.
  • Qualify and appropriately route inbound lead flow to ensure timely follow-up and maximize qualified opportunity conversion 
  • Align outreach with marketing efforts (events, content calendars, account-based marketing)
    • Develop “target lists” prior to events for AEs that include key contacts for AEs to meet and high level information about those contacts
  • Set up pre-meetings, meetings, and follow-ups between the AEs and prospects, adequately educating the AE on all the background research findings and prospect motivations prior to discovery calls
  • Prepare and participate in qualification and discovery calls with your AE
  • Consistently update Salesforce (SFDC), leveraging this tool as the single source of truth on prospect accounts and opportunities. Capture timely and detailed call/meeting reports, articulating customer needs, deliverables, and next steps to ensure Partners and leadership team are aware of updates. 
  • Attend Signifyd and industry specific tradeshows and events to develop and enhance relationships with prospects. 
  • Develop outbound cadences to support top accounts within Enterprise that generate higher reach and engagement with target prospects
  • Partner with Marketing to develop account-based marketing campaigns

Required Skills and Experience:

  • + 3 years of relevant professional experience in Business Development, Sales, or other related Go to Market (GTM) roles
  • + 2 years experience in payments, eCommerce, and fraud is preferred
  • Strong analytical thinking skills: Proven experience to build reports to generate decision making within organizations.
  • Work closely in a matrixed environment with product, legal, marketing, finance, and senior leadership to set and execute strategy
  • Ability to work through ambiguity and effectively managing multiple priorities at the same time
  • Self-starter, able to work independently on defined tasks
  • Strong written and verbal communication skills (i.e. active listener)
  • Ability to communicate in English and Spanish. Desired Portuguese.
  • Impeccable organization, attention to detail, and ability to manage your own time
  • Desire to deeply understand eCommerce and payments, and relevant players and technology
  • Creative, thoughtful, problem solver and message creator
  • Periodic travel to tradeshows and company-sponsored events
  • Experience closing deals is preferred

PLEASE SUBMIT YOUR RESUME IN ENGLISH 

#LI-Remote

Benefits in Mexico:

  • Health, Dental & Vision Insurance
  • Life Insurance of 24 months salary
  • Annual Performance Bonus
  • Christmas Bonus of 1 Month’s Salary
  • Food Vouchers
  • Stock Options
  • Paid Parental Leave
  • Flexible Work Arrangements
  • Telework Stipend for Home Internet
  • 12 Paid Vacation Days with 85% Vacation Premiums
  • Paid Holidays
  • Company Social Events
  • Signifyd Swag
  • Dedicated learning budget through Learnerbly
  • On-Demand Therapy for all employees & their dependents

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

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The Company
HQ: San Jose, CA
450 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and consumer abuse for retailers. Signifyd counts among its customers a number of companies on the Fortune 1000 and Digital Commerce 360 Top 500 lists. Signifyd is headquartered in San Jose, CA., with locations in Denver, New York, Mexico City, São Paulo, Belfast, and London.

Why Work With Us

We have a hybrid working environment and culture built around collaboration, development, and diversity. We think it's incredibly important that people from all backgrounds feel a sense of inclusion and belonging and truly embody our company values. We also promote mental wellbeing with flexible time off!

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