The Customer Success Manager will build and maintain strong relationships with assigned customers, manage their onboarding and implementation of the SaaS platform, monitor engagement metrics to prevent churn, and collaborate with teams to enhance the customer experience. This role involves leveraging data-driven insights and best practices to improve customer adoption and satisfaction.

As an Enterprise Customer Success Manager at Pixellot, you will drive revenue growth by managing strategic partnerships, developing account plans, and advocating for the adoption of innovative video technology solutions. You will build relationships with key stakeholders, analyze performance metrics, and ensure partner satisfaction while collaborating with internal teams for seamless implementation.