Enterprise Architect (HYBRID)

Posted 19 Days Ago
Be an Early Applicant
Richmond, VA
Mid level
Information Technology
The Role
The Enterprise Architect will oversee data networking solutions, manage legacy telco services, provide expertise in broadband circuits and wireless services, and advise on technology assessments to create future operational roadmaps. Responsibilities include resolving customer escalations and ensuring effective service management practices.
Summary Generated by Built In

*** Please note: This is a one-year (Hybrid) contract that can be extended.
TriTech Enterprise Systems, Inc. (TriTech) is seeking a mid-level Enterprise Architect in Richmond, VA. The candidate must provide the following skills:

  • Provide data networking solutions and oversight in regard to legacy telco services such as broadband internet circuits, cloud networking, wireless mobile service, etc. 
  • Have extensive knowledge and experience with Data and Network Monitoring technologies, standards, and practices for management of the broadband circuit portfolio.
  • Have the ability to assist with the Data Networking services lifecycle from strategic planning to operations and financials, from a broadband circuit perspective.
  • Provide wireless mobile phone and Data Networking expertise required to specify business requirements for current & future services.
  • Have the ability to perform Voice and Data Networking technology and operational assessments to manage the legacy portfolio/tech debt to create future roadmaps.
  • Have experience with wireless Intune MDM for configuration of wireless settings for devices
  • Have experience in managing general technology incidents and leading them to resolution.
  • Understands best practices in service management including contract and vendor management in an outsourcing or shared service
  • Responsible for responding to and resolving customer/agency escalations

 Recommended Knowledge/Experiences:

  • Experience in State/Agency is a plus
  • ITIL Foundations certification desirable
  • Experience deploying and managing broadband circuits and wireless phone solutions
  • Experience in cloud networking
  • Experience with Thousand Eyes network monitoring tool

Skills:
 

Skill Required / Desired Amount of Experience Knowledge of and experience with data and network monitoring technology Required 3 Years Network expertise required to specify business requirements for current and future network services Required 3 Years Networking incident management Required 3 Years Experience working in a state government/agency Desired 3 Years Cloud networking experience Highly Desired 3 Years Responsible for responding to and resolving customer escalations Required 3 Years Experience with commercial broadband circuits (i.e. Comcast, etc.) Required 3 Years

 
TriTech is an Equal Opportunity Employer!

The Company
HQ: Hyattsville, MD
13 Employees
On-site Workplace
Year Founded: 2002

What We Do

TriTech Enterprise Systems, Inc., is an Information Technology (IT) Consulting company committed to increasing the competitive advantage of our clients by providing cutting edge solutions through innovation, research and the application of emerging technologies.

Consulting Services
TriTech provides consulting services to both large and small clients in the federal, state and local arenas. We provide detailed solutions in: Website Design, Online Store, Online Marketing, Search Engine Optimization (SEO), Selling Globally Online, Online Assessment

Program and Project Management
TriTech works closely with your team to initiate, plan, control, execute, and close out a major program, from developing a major new technology, installing a state-of-the-art system, reengineering an enterprise, or implementing new processes and tools to improve quality, cost, or delivery performance.

Network Infrastructure
Our experienced technical consultants design, implement and maintain your LAN and WAN. We provide upgrades, configuration, administration, service desk services and computer repair. We can assist your organization in designing an existing network or a completely new network both for today's needs and tomorrow's technology.

Data Management
TriTech can provide a database solution designed to enhance your efforts to support customers. We have extensive experience in developing and maintaining database systems.

System Integration and Testing
TriTech consultants will provide requirements analysis, systems analysis, systems architecture design and development, architecture implementation, test plans and testing, deployment and maintenance for your new or existing IT system.

Information Assurance
TriTech provides leading edge information assurance and systems security solutions. Our specialists will work closely with you to evaluate the security posture of your IT resources and recommend solutions in line with your business needs.

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