Engineering Supervisor - End User Computing

Posted 8 Days Ago
Be an Early Applicant
Buffalo, NY
94K-156K Annually
Senior level
Fintech
The Role
The Engineering Supervisor will lead the Software Management team in End User Computing, managing software troubleshooting, vulnerabilities, and patch compliance. Responsibilities include team management, operational oversight with performance indicators, and cross-functional collaboration for enhanced reporting and governance.
Summary Generated by Built In

The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on an F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension. 
 

Overview:     

We are seeking an experienced and motivated Engineering Supervisor to lead the Software Management team within our End User Computing division. This role involves supervising a dynamic team of Technical Engineers and Infrastructure Analysts dedicated to the full software lifecycle, including:

   •   Software troubleshooting and remediation

   •   Addressing software vulnerabilities

   •   Developing and managing patch and software dashboards

   •   Ensuring governance of End User Computing patch compliance

Primary Responsibilities:

Team Leadership & Management:

  • Assign workloads, set priorities, and track the team’s objectives and deliverables.
  • Conduct regular one-on-one meetings and team discussions to support growth, address challenges, and foster collaboration.
  • Provide consistent feedback and guidance to team members, ensuring alignment with organizational goals.

Operational Oversight:

  • Monitor and report on key performance indicators (KPIs) related to software management, patching, and compliance.
  • Ensure timely remediation of software vulnerabilities and seamless troubleshooting processes.

Collaboration & Stakeholder Engagement:

  • Partner with cross-functional teams, departments, and stakeholders to ensure alignment and effective communication.
  • Lead initiatives to enhance dashboard reporting, governance, and overall team efficiency.

Education and Experience Required:

A combined minimum of 7 years’ higher education and/or work experience, including a minimum of 3 years’ engineering and/or architecture experience and 2 years leadership experience

Proven experience in managing or supervising technical teams, preferably within IT or End User Computing domains.

Strong understanding of software lifecycle management and vulnerability remediation.

Excellent communication and interpersonal skills.

Education and Experience Preferred:

Familiarity with software patching processes and dashboard/reporting tools.

Experience collaborating across diverse teams and stakeholder groups.

           

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $93,581.10 - $155,968.51 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

LocationBuffalo, New York, United States of America

The Company
Baltimore, MD
21,590 Employees
On-site Workplace

What We Do

M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.

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