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Who We Are:
With the collective efforts of our epic team members, we’re trailblazing a new path in the DME industry. Synapse Health was founded in 2016 with a goal to fix the fractured DME ecosystem and completely transform the industry. Built on decades of industry and leadership experience, we’ve launched tech-based solutions that eliminate age-old DME headaches, resulting in a seamless experience for all. We are proud to offer work that matters, on a mission that matters.
Intrigued? Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn.
What We Need:
As an Engineering Manager, you will be a key leader reporting to a Director of Engineering. This role is instrumental in guiding an engineering team toward building and maintaining cutting-edge software solutions that drive the success of our business processes. You will oversee home-grown software development hosted in Azure as well as the integration of third-party packages. Join us in shaping an agile, innovative organization from the ground up!
What You Will Do:
- Build and lead a 4-7 engineer product area team focused on delivering innovative and impactful technology solutions.
- Collaborate closely with Product Management, Design, and Operations counterparts to develop and execute product roadmaps.
- Implement process and technology improvements to enhance quality, development velocity, observability, and predictability within your team, while sharing best practices across the organization.
- Drive modern code review, unit and integration testing, and CI/CD practices to ensure high-quality software delivery.
- Coach and mentor software engineers at all levels to help them grow in their roles.
- Influence the broader organization on technology, process, and strategic direction.
What You Have:
At Synapse Health we’ve intentionally built a culture of kindness, collaboration and creativity, and we consider those qualities to be table stakes for any new team member. Additional requirements include:
- BS in Computer Science, Engineering, or related field with 5-7 years of software development experience, including at least one year in an engineering management role, or equivalent experience.
- Proven experience hiring and managing teams of mixed direct-hire and contractor engineers in a remote environment.
- Expertise leading software development in a cloud environment, with a preference for Azure.
- Experience managing product teams developing end-user software for consumers or business users.
- Strong knowledge of modern CI/CD processes, test automation, observability, and experimentation/feature flagging tools for rapid development and deployment.
- Familiarity with regulated industries protecting PII/PHI (HIPAA, GDPR, etc.).
- Experience in healthcare-related software development for prescribers, providers, or payers is a plus.
What Sets You Apart:
- Communication: Strong ability to convey and receive information effectively.
- Customer Service: Demonstrated commitment to understanding and exceeding customer expectations.
- Conflict Resolution: Skilled in resolving disagreements constructively.
- Detail-Oriented: Exceptional attention to detail in all tasks.
- Interpersonal Skills: Builds strong, effective relationships with team members and stakeholders.
- Listening: Active and attentive listener who can accurately understand others’ messages.
- Time Management: Proven ability to manage time productively and prioritize effectively.
What Sets Us Apart:
It’s no secret that most of us work to provide for ourselves and those we love, but just because we have to work, doesn’t mean we can’t enjoy it. In fact, at Synapse Health, we insist on it! We want our team members to thrive personally and professionally, which is why our benefits include:
- Professional growth opportunities with compelling career paths
- Healthy work-life balance culture with paid time off (PTO)
- Medical, dental and vision insurance for full-time team members
- 401K savings plan with employer contribution match
Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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What We Do
At Synapse Health, we’re on a mission to transform the Durable Medical Equipment (DME) industry with innovative solutions that improve experience, accountability and transparency for all.
Synapse Health is a patient-focused, end-to-end technology-enabled solution that streamlines the entire DME process. We connect all the dots from the time an order is placed to the moment it is delivered to the patient (including administrative tasks like billing). We act as a catalyst for change across the DME ecosystem by connecting patients, prescribers, DME providers and payors, providing a seamless, efficient and positive experience.
Our solutions work in the background to manage every aspect of the DME process, providing real-time, accurate clinical and order information. This allows us to address patient needs faster and ensures orders are accurate and cost-effective. By improving accountability and transparency for all stakeholders, we are enhancing the overall experience. Together with our DME provider and prescriber partners, we provide patients with what they need, when and where they need it, simplifying the process and delivering better outcomes for everyone involved.
Why Work With Us
Our culture is built on a person-first mindset, starting with how we treat our team members and extending to the care we provide. We focus on fostering a warm, supportive environment that values each individual. Our mission-driven approach encourages transformation in healthcare, ensuring patients experience genuine, compassionate care.
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