Engineering Manager

About the job 

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

About the role 

Civica builds products and technologies that empower the public sector to serve citizens around the world. Our solutions are widely used across Government, Housing, Transport, Education, and Healthcare sectors in the UK and abroad. We’re looking for an Engineering Manager to join our team.  

Using your technical and leadership expertise, you will lead a diverse team of software engineers to deliver one of Civica’s flagship products.  You will be responsible for technical direction, delivery, and execution. This role is ideal for someone who not only excels at leadership, but also embraces hands-on technical work. 

Key responsibilities 

• Recruit, mentor, and retain top engineering talent. 

• Work closely with the Senior Engineering Manager to deliver strategic objectives and ensure project goals align with the broader technology roadmap. 

• Conduct regular one-to-ones and performance reviews to foster career growth 

• Oversee the software development lifecycle, ensuring that your team produces high-quality solutions. 

• Establish and oversee engineering best practices and coding standards. 

• Collaborate with principal engineers to maintain a technical roadmap and ensure alignment with product goals. 

• Partner with Technical Product Managers to shape the product vision and define technical requirements. 

• Own and champion agile methodologies (e.g. Scrum or Kanban), ensuring continual improvement, and effective collaboration. 

• Taking an active role in technical discussions, architecture decisions, and code reviews to ensure solutions meet Civica’s technical standards. 

Requirements 

• Proven experience leading engineering teams building critical software systems. 

• Strong ability to bridge technical and business conversations, facilitating effective communication and decision making. 

• Familiarity with modern engineering practices such as shift-left testing, continuous delivery, and security-by-design. 

• Comfortable working in an environment that emphasises DevOps culture, including CI/CD pipelines and rapid iteration. Familiarity with agile practices, including sprint planning, retrospectives, and continuous integration/deployment. 

• Ability to define and track performance metrics (e.g., velocity, quality, reliability) and use insights from these metrics to drive continuous improvement and innovation. 

• Understanding of security best practices and regulatory compliance requirements, particularly relevant to public sector software. 

Benefits
Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

• Diversity & Inclusion: We're all different—and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans, new and old.
• Focus on Learning: There are heaps of opportunities to help you grow and be your best. We encourage you to drive your personal development and career.
• Giving Culture: We encourage you to "give back" with benefits such as our Days of Difference leave, where you can volunteer for a charity of your choice.
• Flexible Work: We have the technology and tools to support you working in our hybrid environment
  

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.