Engineering Manager (Portfolio Companies - Sitecore)

Company Description

IGT 1 Outsourcing Lanka (Private) Limited, hereafter referred to as ‘IGT 1 Lanka’, is a Port City registered offshore company owned by three of the largest private equity companies, and a sister company of the largest Sri Lanka technology company, IFS.

We are committed to reinventing company success via offshore growth, expansion, diversity, and an unwavering pursuit of quality. As a leading provider of technology and employee offshore services, we help organizations all over the world navigate the complexities of the modern business environment. Our goal is to provide our customers with an operation that maximize operations, spur growth, allows them to develop and deliver world-class SaaS platforms, and create long-term value.

At IGT1 Lanka we believe that our people are the key to our collective success. We have developed a workplace culture that promotes diversity, teamwork, and ongoing education. We are presently a team of 300+ employees with a plan to double this capacity in the next 12 months.

As such, we are always on the lookout for talented individuals who share our passion for innovation and excellence. Joining IGT1 Lanka means becoming part of a forward-thinking organization that is shaping the future of business within the vibrant new Port City. Together, we can drive change, push boundaries, and build a smarter, more connected world through our offshore operation.

Job Description

About Sitecore:

Sitecore delivers a digital experience platform that empowers the world’s smartest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the only company bringing together content, commerce, and data into one connected platform that delivers more than 500,000 digital experiences every day. Leading companies including American Express, ASOS, Carnival Cruise Lines, Kimberly-Clark, L’Oréal and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com
Our employees are our foundation. Sitecore is built upon a diverse group of passionate, innovative, and collaborative individuals located across four continents and over 20 countries.

About the role:

As an Engineering Manager, you will lead, manage, and inspire your team to develop software and tools for efficient delivery. Through hands-on leadership, you’ll help the team fulfill technical, operational, and business requirements. You will drive engineering best practices implementation, development process, delivery and operation of the team’s products.

Responsibilities:

• Ensure continuously performing and motivated team, delivering highly efficient and predictable outcomes to the business.
• Work together with business managers to build roadmap, specific requirements and prioritize work according to the business objectives, needs of external and internal users.
• Represent team to outside stakeholders ensuring the expectations are set properly and the team delivers on promise.
• Align available resources with product roadmap, facilitate workload planning, communicate risks and dependencies within program stakeholders and business, and resolve any obstacles for the team to secure efficient performance and delivery.
• Act as primary personnel manager for the team, providing performance management and goal setting for all members of the team, making balanced role assignments or changes as well as career development and promotions.
• Assist team members in solving work-related difficulties, provide direct contribution and guidance on approaching process and technical challenges.
• Continuously drive process improvements within the team and wider management.

Qualifications

Requirements:

• 5+ years hands-on engineering experience as a software engineer across the full software development cycle, from design, development, test and production.
• Strong knowledge of engineering processes and practices.
• Experience managing or mentoring a team with direct reports.
• Practical experience with career planning and development, goals management, coaching, team dynamics management, hiring and retaining talent.
• Practical experience working with Agile principles.
• Excellence in process and project management, continuous improvements of team and group related processes, effective stakeholder’s management, team’ status communication, mitigation of team’ risks and impediments.
• Ability to dig into business objectives, navigate through market needs and end-users needs easily, partner with product manager, participate in roadmap creation, advocate customer and end-user needs, focus on solutions efficiency and quality

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.