Engineering Manager, Platform Engineering

Posted 10 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
Senior level
Information Technology
The Role
The Engineering Manager will oversee a team managing core services for Spreedly's payments platform, focusing on infrastructure, DevOps best practices, and team growth. Responsibilities include tracking KPIs, coordinating with other managers, and ensuring high service availability by fostering an inclusive team culture.
Summary Generated by Built In

About Us:


Spreedly is the world's leading Open Payments Platform, sitting at the center of a network processing more than $50b of GMV annually. Spreedly's Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. Built on Spreedly’s PCI-compliant architecture, our Advanced Vault solution combines a modern feature-set with rule-based configurations to optimize the vaulting experience for all stored payment methods. Global enterprises and hyper-growth companies grow their digital business faster by relying on our payments platform. Hundreds of customers worldwide secure card data in our PCI-compliant vault and use tokenized card data to enable and optimize over $45 billion of annual transaction volumes with any payment service.


Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Our employees help us execute our vision by building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization.


Product Offering: 


Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:


Payment Gateway Integration: Connects merchants, platforms, and marketplaces to multiple payment gateways and payment services.

Tokenization: Securely stores and manages payment data with a universal tokenization service.

Transaction Routing: Enables intelligent routing of transactions to optimize success rates and costs.

Payment Vault: A secure storage solution for sensitive payment information.

Fraud Tools Integration: Integrates with various fraud prevention tools to enhance transaction security.



About the Role:


Spreedly is seeking a Software Engineering Manager to join our Platform Engineering organization to support the continued build-out of Spreedly’s core services. As a Software Engineering Manager at Spreedly, you will contribute to setting team strategy and ensuring engineering OKRs are consistently met. We value ownership and accountability while building the products that enable us to contribute to the ongoing and ever-changing development of an open payments platform.

Responsibilities:

  • Directly manage a team of engineers responsible for Infrastructure, CI/CD, Security, Compute, Storage, developer experience, data pipelines, and backend system scalability
  • Develop and track key performance indicators (KPIs) for system reliability, performance, and efficiency
  • Coordinate with other engineering managers to ensure their goals are supported, whether by providing essential development tools or reviewing the implementation plan for new features to ensure alignment with best practices and company policies
  • Drive the adoption of DevOps best practices across the engineering organization
  • Oversee the design, implementation, and maintenance of scalable and secure infrastructure
  • Define technical roadmaps for company-wide DevOps, DevEx, Data Eng, and Security efforts with clear milestones and deliverables, collaborating closely with product teams to ensure success
  • Support the overall engineering team's professional growth and development by fostering an inclusive team culture, mentoring junior team members, and recruiting top talent
  • Manage responsibilities to ensure the team effectively delivers a highly available service to customers.
  • Help build a diverse team while promoting a collaborative and inclusive environment.

Requirements:

  • An experienced professional with 3+ years of Engineering Management experience, guiding platform or infrastructure teams in high-growth environments, with a proven track record of delivering reliable and adaptable core services that support critical production infrastructure.
  • Deep knowledge of building and maintaining core platform services, focusing on observability, scalability, and performance; experience supporting systems that process high volumes of transactions or integrate with broader financial systems is highly desirable.
  • A process-driven thinker who continuously improves and standardizes the SDLC for platform engineering teams using Agile industry best practices.
  • Experienced in utilizing tools such as Jira, Confluence, and other project management platforms to organize team workflows via Scrum and Kanban. Familiarity with engineering metrics tools like LinearB, Jellyfish, or Allstacks is a plus.
  • Managed full lifecycle ownership of services, including architecture, development, deployment, and support, using technologies such as Terraform, Kubernetes, Docker, Postgres, Kafka, and AWS.
  • Demonstrated understanding of platform and infrastructure project management strategies, including capacity planning and technical debt management. Project management certifications (e.g., PMP, PRINCE2) are a plus.
  • Exceptional communication skills, capable of effectively explaining technical concepts to stakeholders across engineering, product, and management teams.
  • Experience scaling teams (onshore and offshore) to support platform development and organizational growth.
  • Adept at analyzing operational and team performance data to create actionable insights and advocate for measurable improvements in reliability and efficiency.
  • Strong critical thinking, problem-solving, and decision-making skills, with the ability to prioritize and achieve roadmap goals to achieve company objectives
  • Is empathetic and effective in guiding teams; thrives on mentoring and building cohesive groups.
  • Drive to help engineers develop new skills and advance in their careers. You don’t shy away from performance conversations, and you recognize the relationship between objective feedback and career growth.

#LI-AE1


Spreedly is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.


Due to the sensitive nature of what Spreedly does - handling payment data - finalist candidates must complete a successful background and reference check.


At this time Spreedly is unable to provide sponsorship for employment, and we are not set up to support remote employees who reside in California or New York. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require future sponsorship in order to continue working in that country.


We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.

Top Skills

AWS
Docker
Kafka
Kubernetes
Postgres
Terraform
The Company
Durham, NC
131 Employees
On-site Workplace
Year Founded: 2008

What We Do

Build best-in-market payment systems by connecting to any payment service. Enable, optimize, and analyze online revenue with Spreedly’s flexible payments platform.

See how you can start today: https://www.spreedly.com

Connecting to multiple payment services, known as payment orchestration, is the new standard. Building and maintaining custom payment integrations is slow and expensive. Our PCI compliant solution lets you connect once and stay ahead of your payments strategy.

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