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Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Engineering Manager, Policy Enforcement
The Community You Will Join
The Payments organization at Airbnb enables people anywhere in the world to frictionlessly exchange money with easy to use payments services. It is a core strategy to fulfill Airbnb’s mission to belong anywhere. We are building a world-class payments platform that moves billions of dollars, in 191 countries, with 75+ currencies, through a complex ecosystem of payments partners. We build and maintain our own in-house global payments platform because no solution exists with the global reach needed. As the platform grows we’ll be adding new payment partners, global licenses, compliance and regulation controls, and building new payment experiences for our guests and hosts.
The Compliance organization, within Payments, ensures Airbnb is continuously compliant with all worldwide financial regulations across every transaction and for every participant on this platform.
The Difference You Will Make
The Policy Enforcement team is responsible for managing all of the core logic to track & apply financial regulatory policies at Airbnb. The team is highly collaborative, as they partner with Policy, Product, Engineering, Data Science, and Operations across Payments, and beyond, to ensure that Compliance is universally integrated across our platform.
As the Engineering Manager, you’ll be leading an accomplished team at the center of our Compliance program. You will have a large role in designing the systems and solutions fundamental to how Compliance, and Airbnb, will function for the next decade.
A Typical Day
This role requires heavy cross-collaboration with teams across other Platform organizations (Payments, Trust, Tax) and functions (Product Management, Operations, Policy) to inform, validate, track and influence the implementation and maintenance of the rules that enforce compliance with Financial regulations within Airbnb's platform. Core aspects of the role include:
- Setting and communicating strategy and direction of the team to evolve and maintain policy data, rules and systems within Compliance
- Refining team processes and work divisions to enable effective prioritization, planning, and communication of the team’s sprint commitments
- Building relationships and working rhythms across peers and stakeholders in both India and the US
- Collaborating with organization Staff and Sr. Staff engineers to assist team in aligning architecture trade-offs
- Coaching and mentoring the team with empathy to do their best work while growing in their roles & responsibilities
- Creating deliberate plans and opportunities for addressing technical debt & quality, facilitating learning, and encouraging cultural engagement
- Participating in India site level and global initiatives to create a strong Payments organization
Your Expertise
- 3-5+ years of experience as an Engineering Manager, with 9+ years of industry experience with a BS/Masters or 6+ years of industry experience with a PhD
- Experience leading a team to manage complex evaluation & enforcement logic combining user, business, and geographic attributes
- Expertise proactively managing and communicating dependencies across parallel tracks of work and cross-functional stakeholders
- Demonstrable experience creating expectations, coaching, and mentorship plans for ICs
- Comfortable independently establishing and validating priorities and direction in the absence of Product Management
- Track record of contributing to Technical Quality practices and roadmaps for the organization
- Experience managing distributed teams of varying experience levels
- Experience managing and interacting with geographically distributed teams and partners is a plus
- Previous experience building Compliance programs and systems is a plus
Your Location
This position is India - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity.
Our Commitment To Inclusion & Belonging
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
What We Do
Airbnb is a community based on connection and belonging—a community that was born in 2008 when two hosts welcomed three guests to their San Francisco home, and has since grown to 4 million hosts who have welcomed over 800 million guest arrivals to about 100,000 cities in almost every country and region across the globe. Hosts on Airbnb are everyday people who share their worlds to provide guests with the feeling of connection and being at home. At Airbnb, we believe that hosts, guests and the communities where we operate are all stakeholders we have a responsibility to serve, and that by serving them alongside our employees and investors, we will build an enduringly successful company.
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