Engineering Manager (Infrastructure & IT)

About the Role

We are seeking a dynamic and experienced Infrastructure Manager to lead and inspire our IT Operations and Infrastructure teams. In this crucial role, you will be instrumental in ensuring the stability, scalability, and optimization of our IT infrastructure, driving operational efficiency and company growth. You will be responsible for shaping the infrastructure strategy, overseeing daily operations, and fostering a collaborative and technically excellent environment within the teams.

About the Team

The IT Operations and Infrastructure teams are fundamental to our organization's functioning, ensuring the availability and performance of our systems and services. We work closely with various departments, including development, security, and business, to provide a robust and adaptable infrastructure that meets the company's needs. We value proactivity, the pursuit of innovative solutions, and a commitment to maintaining a high-performing IT environment.

What You’ll Do

Within 3 months, you will:

• Conduct a thorough assessment of our current IT infrastructure and operational processes to identify areas for improvement.

• Understand and start execution of defined goals and roadmap for infrastructure and IT operations team.

• Strengthen our team efficiency processes and refine infrastructure monitoring capabilities.

• Establish strong working relationships with key stakeholders across development, security, and business functions.

Within 6 months, you will:

• Implement best-in-class infrastructure management practices and policies, ensuring high availability and performance.

• Optimize IT operations workflows, focusing on automation and continuous improvement.

• Enhance our infrastructure monitoring and alerting systems for proactive issue detection and resolution.

• Develop a scalable IT infrastructure plan to support future growth and business demands.

Within 9 months, you will:

• Lead initiatives to improve infrastructure resilience and disaster recovery capabilities.

• Advance our cloud infrastructure strategy and ensure efficient management of cloud resources.

• Continuously evaluate and improve our infrastructure performance and capacity planning processes.

• Drive innovation in IT operations and infrastructure management, leveraging automation and modern technologies.

What You’ll Bring

• Experience in IT infrastructure management, including IT Operations.

• Experience in leading and developing technical teams.

• Strong knowledge of both on-premise and cloud infrastructure architectures (AWS, GCP, Azure).

• Familiarity with operating systems (Windows Server, Linux), networking, storage, and virtualization technologies.

• Experience with infrastructure monitoring, automation, and management tools.

• Understanding of security best practices as applied to IT infrastructure.

• Ability to effectively troubleshoot and resolve complex infrastructure issues.

• Excellent interpersonal and communication skills with the ability to build effective relationships with various stakeholders.

• Strategic thinking and the ability to translate business requirements into infrastructure solutions.

• Experience in managing budgets and vendors related to IT infrastructure.

• Relevant certifications in cloud infrastructure management (AWS, GCP, Azure, PMP, CISSP) or ITIL are a plus

  Please note that this role may evolve as our business needs change, so we appreciate your flexibility and adaptability.

What’s In It For You?

• Remote Flexibility: Enjoy the freedom of remote work from anywhere, balancing life and career seamlessly.

• Unforgettable Off-Sites: Twice a year, bond with colleagues in exciting destinations, fostering teamwork and fresh ideas.

• Paid Time Off and National Holidays: Enjoy 20 PTO days yearly and the National Holidays for relaxation and rejuvenation.

• Stock Options: Joining us means having a stake in our success, so you'll receive stock options as part of your compensation package.

• Home Office Setup: Create your ideal workspace with a dedicated budget for home office essentials.

• Work Trip Budget: Grow personally and professionally with a budget for work-related trips and co-working.

About Us

Clutch is a revolutionary vertical SaaS company, proudly backed by Andreessen Horowitz (A16z), aimed at revolutionizing the way Credit Unions engage and change the lives of their members. As a champion of financial well-being, we address the urgent need for affordable lending solutions in an era where the average American grapples with over $155,000 in household debt.  Unlike traditional financial institutions, Clutch develops software to turn Credit Unions into FinTech lenders and leverage their balance sheets to responsibly lend to over 130M Americans. Our mission extends beyond mere financial transactions; we strive to fundamentally enhance the way credit unions interact with their members. By integrating cutting-edge technologies and user-centric designs, we help credit unions provide seamless digital experiences that are on par with leading tech companies. This approach not only preserves but revitalizes the longstanding tradition of community and member-focused service inherent to credit unions.

Please note: This position is offered on a contractor basis. Applicants must have the necessary documentation and authorization to work in the country where the job is located. Clutch cannot provide sponsorship or assist with obtaining work permits for this role.