About the Attentive Team
Have you ever received a text message from your favorite brand with an incredible offer? Did you know that text message marketing delivers the highest ROI of any marketing channel? And that more customers than ever prefer to connect with brands via text? That is what we do at Attentive. We empower the world’s leading brands to engage with their customers at the right moment, with the right message. Our platform powers more than 400 million messages every day, approaching 100 billion annually.
We’re building big things! Check out our tech blog here: https://tech.attentive.com/
About the Role
Our Search Platform team is the backbone of Attentive’s data infrastructure, processing, storing, and optimizing data at massive scale and speed. We handle billions of events from over 100 million customers daily, enabling near-real-time data insights and AI-driven capabilities through our Data, Optimization, and ML Platforms. Joining our team offers a high-growth career opportunity to work with some of the world’s most talented engineers in a high-performance and high-impact culture.
What You’ll Accomplish
- Lead the technical vision for the Search Optimization team, aligning with company goals and driving strategic outcomes through innovative data solutions
- Oversee the design and implementation of high-throughput data solutions, ensuring that they are scalable, efficient, and capable of powering critical operations
- Partner with teams across AI, ML, analytics, and other departments to enhance and expand our search platform, ensuring it meets the evolving needs of the organization
- Establish and uphold high standards for data quality, governance, and system integration, addressing complex distributed data challenges with robust solutions
- Recruit, mentor, and develop a high-performing engineering team, fostering a culture of continuous learning, experimentation, and collaboration
- Balance and prioritize multiple projects, ensuring timely delivery and alignment with business objectives while maintaining high standards of technical excellence
- Champion the technical design, development, implementation and support of web stack and big data applications including extending its capabilities applications using existing and emerging technology platforms
Your Expertise
- You have 5+ years of industry experience developing software, with a proven track record of solving complex big data challenges and delivering impactful solutions
- You are knowledgeable about data modeling, data access, and data storage, and have experience with search (Elastic, Lucene, Solr, etc) and vector search (Pinecone, etc.) technologies
- You have a strong commitment to software quality, with a history of building reliable, high-uptime systems that meet and exceed performance expectations
- You excel at translating business needs into well-defined projects, taking a hands-on approach to solution design, implementation, and execution
- You are passionate about emerging technologies and have the ability to evaluate and choose the right tools and technologies to drive innovation while balancing practical considerations
- You thrive in a collaborative environment, working effectively with cross-functional teams to align technical solutions with business goals and ensure cohesive execution
What We Use
- Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS
- Infrastructure tooling includes Istio, Datadog,Terraform, CloudFlare, and HelmOur backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS
- Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright
- Our automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $163,000 - $260,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
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Top Skills
What We Do
Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.
To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Why Work With Us
At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.
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