Engineering Manager (Customer Support)

Engineering Manager (Customer Support)

Company:

Boeing Ukraine LLC

Boeing Ukraine is currently looking for Engineering Manager for 737NG/MAX Fuselage in Customer Support to join their team in Kyiv, Ukraine.

Primary Responsibilities:

• Manages employees performing engineering activities within Customer Support, while ensuring safety, first time quality, and on-time performance.

• Oversees development of technical responses to airline customer inquiries on airplane systems operations and including troubleshooting of aircraft systems issues.

• Ensures coordination with design and suppliers to drive quality and safety into the technical support provided to customers.

• Helps to manage positive shift handovers with Systems Service Engineering in California, USA and all other global partners.

• Develops and executes project and process plans, implements policies and procedures and sets operational goals.

• Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports.

• Provides oversight and approval of technical approaches, products and processes and provides technical guidance to resolve engineering issues.

• Proactively communicates with employees, peers and customers. Keeps others informed by communicating project status, conducting and participating in team meetings, providing presentations and listening to employee concerns and suggestions.

• Manages, develops and motivates employees.

Basic Qualifications (Required Skills/Experience):

• Bachelor, Master or Doctorate of Science degree from an accredited course of study, in engineering, computer science, mathematics, physics or chemistry.

• 3+ years of experience in support of aerospace products, which should include commercial and/or military airplane.

• 2+ years of experience leading an engineering team.

• Existing rights to work in Ukraine.

Preferred Qualifications (Desired Skills/Experience):

• Proven ability to embrace change, lead continuous improvement, and treat safety and quality as top priorities.

• Experience in airplane systems operations (example: Avionics, Electrical Power/Lighting, Environmental Controls, Flight Controls, Interiors, Mechanical/Hydraulic, etc.)

• Experience in airplane maintenance operations.

• Experience leading complex projects.

• Experience in developing and maintaining relationships/partnerships with airline customers, suppliers, stakeholders and partners.

• Knowledge of industry trends (customers, regulators, competitors, etc.)

• Willingness and ability to manage ambiguity and turn it into action.

At Boeing, we care deeply about the wellbeing of every employee. Some of the benefits open to you include:

• Market competitive salary and bonuses.

• Medical insurance for you and your family (Health plan includes medical, surgical, and dental care, planned and emergency inpatient treatment, ambulance service, and prescription drugs).

• Life insurance.

• Sport reimbursement.

• Well-being support.

• Professional skills development via educational assistance program and certification.

• Benefit from Employee Recognition Program.

• Cooperate and exchange knowledge with the world-class global engineering team.

Relocation:
This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift: