OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa
About OKX:
At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.
We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.
About the team:
The Core Engineering Team is at the forefront of driving user growth and supporting users globally as they embrace encrypted assets. The team is responsible for building innovative products and tools to support the customer journey and drive business growth in multiple regions. The incumbent would be part of our Customer Genius product team to help build, scale and create next level support products such as chat bots and related products essential to a Customer Genius center. Join our dynamic and growing platform team and help shape the future of our company and product.
Responsibilities:
- Develop and implement company’s own next generation Customer Support System to support customers over telephony, chat, email, messaging, social channels, communities. The Customer Support System includes operation ticket management, instant messaging, chatbot, help centers and customer data analysis etc
- Collaborate with cross-functional teams including Product, Design, and Marketing to drive innovation and execution
- Design and implement high availability, high-performance distributed services
- Contribute to technology best practices and perform code reviews for peers
Requirements:
- Bachelor's degree in Science, Technology, Engineering, or Mathematics
- Hands-on experience in Microservice/API development using Java/SpringBoot/SpringCloud
- Strong knowledge of multi-threading and distributed architecture, and understanding of messaging frameworks such as Kafka
- Proficient in relational database design and development
- Comfortable working in a cloud-based Linux environment
- Proven experience in automated testing and continuous integration
- Knowledge of integrating with 3rd party software via APIs/SDKs
Perks & Benefits
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Competitive total compensation
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Comprehensive insurance coverage for employees and their dependants
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Foodpanda program
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More that we love to tell you along the process!
Top Skills
What We Do
Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto.
In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.
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