Engagement Manager - EMEA Integrated Research

Real World Commercial Solutions to Create a Healthier World

In RWCS we’re passionate about improving the life sciences ecosystem and making decisions that accelerate innovation for a healthier world. Every day our team develops evidence-based strategies that are used in published research, clinical guidelines, and market access decisions, to improve healthcare at every touchpoint. We design and deliver Commercial Analytics, supported by our world-class proprietary data assets, solve complex client challenges through strategic consulting, and use leading edge market research techniques to support clients brand strategy, planning and measurement. We’re purpose-driven problem solvers, that do what we love to make a greater impact on human health.

Integrated Research

We focus on listening to the customer and patient voice in multi-country studies for international pharmaceutical companies. Our team focuses on exploring and measuring what Health Care Professionals and patients say and do using different behavioural frameworks to deliver actionable insights and clear answers to our clients’ business questions. We typically use IQVIA data to contextualise our research and collaborate with other IQVIA teams to provide our clients with comprehensive solutions to their business issues.

The Role

The Engagement Manager role in our EMEA Integrated Research team is critical for driving innovative solutions to key HQ clients based in EMEA. It is expected that the post holder will assist generating target revenues and will work with clients to provide strategic support to answer business issues, oversee the delivery of high-quality studies and generate repeat business.

The post holder will focus on integrating different research solutions, such as primary and secondary intelligence, and employing the broader IQVIA offer to have meaningful discussions with clients. The Engagement Manager would be responsible for developing winning proposals for clients, evaluating and proposing different methodological solutions to the client. They also play a key role in coaching the team and supporting the developing of up and coming talent.

The candidate will therefore be excited about developing new solutions and services, driving business development activities and delivering projects of the highest quality by working across different geographies.

What You’ll Be Doing

• Leading the delivery of the IR offer for key HQ clients in EMEA, deploying the right delivery resources and innovation to ensure repeat and new business is generated from major accounts
• Understanding clients’ needs and developing high quality proposals to address those
• Bringing strategic thinking to client issues, developing clear actions for the client to solve their issues and acting as the trusted advisor to clients on a project basis
• Ensuring that offering development is scalable across different client business issues
• Design research solutions, including identification of relevant data assets, methodology, samples, questionnaires, discussion guides and other research tools
• Taking a leadership role in implementing B&IRS business vision and objectives, and support the development of the business
• Coaching offshore team and more junior team members
• Taking responsibility for a significant part of the business, achieving revenue targets
• Managing end to end consulting and Primary Market Research projects including coordination of multidisciplinary teams staffed to the project, such as fieldwork, programming and desk research

Who You Are

• A university degree holder with 8+ years of experience in life science or healthcare consulting. Preferential consideration will be given to candidates with experience in carrying out consulting and market research projects in the pharmaceutical area at an international/cross-country level.
• Able to demonstrate excellent project management, relationship-building, and client-influencing skills with an established network and referral contacts
• Strong capability in managing large and/or multiple projects and juggling priorities so that deadlines are met while retaining consistently high-quality outcomes

• Ability to contribute to business development through the identification of leads, development of proposals etc
• Excellent knowledge of English and of the main Microsoft Office tools (Word, Excel, Powerpoint)

Benefits

We work hard to prioritise the things that matter most to you. Visit our benefits page for information on everything from perks to well-being initiatives and career enhancement.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com