Energy Efficiency Account Representative

Resource Innovations is seeking an Energy Efficiency Account Representative to join our growing team in Massachusetts. This position will put you on the front lines of making impactful and sustainable change through the adoption of energy efficient technologies. As an Energy Efficiency Account Representative you will act as a key contact working with contractors, vendors, service providers, and utility customers to build relationships and maximize participation in energy efficiency incentive programs. This role has some similarities to a technical sales position, but targets are measured in participation and energy savings and success is measured in customer satisfaction. If you want to make a difference, value integrity, and provide quality and service beyond expectations, we want to hear from you.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Duties and Responsibilities

• Conduct outreach, educate and assist customers and contractors so they may effectively participate in and promote utility energy-efficient lighting programs.
• Develop, manage, and strengthen relationships with customers and contractors.
• Develop and execute outreach strategies to recruit new contractors and retain current contractors.
• Deliver sales and program training presentations to provide customers and contractors with an understanding of the value of incentive programs.
• Help contractors identify qualifying projects and associated incentives.
• Support application completion, submission, and follow up.
• Answer program inquiries
• Train and support contractors to use new software tools.
• Be familiar with lighting technology trends, market challenges, and opportunities
• Organize networking and training events for customers and contractors
• Other duties as assigned

• Bachelor’s degree or 4 years industry experience
• 2+ years of experience in a related field such as professional sales, account management, marketing, business management, customer service or project management
• Possess a valid U.S. driver’s license and a personal vehicle to visit contractor and customer sites.
• Must be able to travel locally (mainly day travel).
• Proficient in communicating via various means: face-to-face, phone, text/chat messages, email, online meetings, small group and large group settings.
• Ability to use software solutions to support efforts: Excel tools and spreadsheets, online applications, CRM platforms, PowerPoint, etc.
• A background in construction, lighting, building controls, utility Demand Side Management (DSM), energy efficiency design, or other building-related experience is preferred.
• Able to self-manage in a professional environment and take the initiative to get stuff done or try something new.
• Strong proficiency in developing and delivering formal presentations.

Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.