Enablement Program Specialist

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

As an Enablement Program Specialist, you will support the maintenance and development of our internal knowledge base by creating, updating, auditing, and tracking content to ensure it aligns with organizational needs. You will assist in the rollout of new features, SOPs, processes, and designs related to the knowledge base. Collaborating with subject matter experts, you will help develop training materials such as presentations, playbooks, guides, videos, and e-learning modules tailored to various teams' needs.

Additionally, you will manage and administer our Knowledgebase (CMS), eLearning LMS, and support the Program Manager and Senior Enablement Program Specialist in daily project activities, including the planning, execution, and tracking of enablement initiatives to align with business objectives. You will generate data reports using spreadsheets to inform decision-making and track progress. Partnering with stakeholders like Sales, Product Marketing, and Sales Operations, you will help align enablement initiatives with business goals and product launches. Staying updated on industry trends, you will contribute to enhancing enablement programs and implementing AI tools for optimization.

What You'll Do:

• Assist in the planning, execution, and tracking of enablement initiatives and projects, ensuring timely delivery and alignment with business objectives.
• Support the management and administration of the Knowledgebase (CMS) and eLearning LMS.
• Collaborate with subject matter experts to assist in creating training materials, including presentations, playbooks, guides, videos, and e-learning modules.
• Document and communicate procedures, best practices, and results for leaders and sales teams, while tracking progress and optimizing the Knowledge Base based on feedback.
• Partner closely with internal stakeholders, including Sales, Product Marketing, and Sales Operations to support the alignment of enablement initiatives with business objectives and product launches.
• Stay updated on industry trends, market dynamics, and best practices in sales, customer success, and partner enablement, and assist in identifying and implementing relevant AI tools for planning, execution, and process optimization.

What We're Looking For:

• A passion for sales and learning development with some experience in Instructional Design.
• Experience in managing content and knowledge bases (CMS), with familiarity in administering LMS platforms.
• Experience of using Seismic and Highspot would be nice to have.
• Strong organizational and project management skills.
• Excellent speaking, interpersonal, presentation, and written communication skills.
• Ability to collaborate with multiple stakeholders and manage structured days.
• A tech-savvy individual with familiarity with SaaS and sales enablement technologies, methodologies, processes, and best practices, including familiarity with Slack, Asana, Google Suite, and other prominent AI & Project Management Tools.
• BA/BS degree preferred.

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

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The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

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