Employee Relations Business Partner

Posted 6 Days Ago
Be an Early Applicant
Los Angeles, CA
89K-173K Annually
Mid level
Fintech • Financial Services
The Role
As an Employee Relations Business Partner at Capital Group, you will work to resolve complex employee relations cases, curate training resources, and lead workplace investigations. You will collaborate with various departments to enhance employee relations philosophy and mitigate risks while implementing new systems for case management and performance analysis.
Summary Generated by Built In

“I can succeed as an Employee Relations Business Partner at Capital Group.”

As the Employee Relations Business Partner (ERBP) on the Respectful Environment Advocacy Centralized Team (REACT), you will play an integral role across Capital Group in cultivating an inclusive, respectful, and professional environment. You’ll work directly with senior management to resolve complex cases, curate training and resources, and leverage your expertise and aptitude in analytics to advance our employee relations philosophy while mitigating business risk.

As an impartial and objective subject matter expert, you’ll partner with HR Business Partners, Capital’s Legal Department, and leaders across the company’s various lines of business globally to address intricate employee relations matters as well as lead internal workplace investigations, ensuring consistent quality of results, timeliness of resolution, and an effective, supportive associate experience. In collaboration with Talent Development, you’ll help craft and manage employee relations resources for both Human Resources and business managers and work closely with the ER leadership to design, facilitate, and coordinate training sessions and discussion forums on performance management, coaching, and feedback. You will also champion the implementation of a new ER case-management system and drive its adoption across HR. Importantly, you will help with the design of an ER dashboard and have shared responsibility for reporting and analyzing metrics, proposing recommendations for enhancements to our approach, and prioritization of our efforts based on key insights. To thrive in this role, you’ve been responsible for Employee Relations previously and enjoy working in complex, fast-paced environments where the quality of both process and results are paramount. You’ve participated in and/or led high-performing teams and have the confidence and courage to manage through ambiguity, think strategically and situationally, and develop innovative solutions that challenge the status quo.

“I am the person Capital Group is looking for.”

  • You possess a strong knowledge of federal and state employment and labor laws.
  • You are passionate about investigating and resolving employee relations issues based on information.
  • You approach your work in a thoughtful, open-minded, and objective manner, fostering a supportive employee experience and mitigating risk.
  • You are an active listener who is approachable, engaging, and can remain tactful and calm in controversial and/or confrontational situations.
  • You are a champion for doing the right thing and are at ease interfacing and influencing across all levels and roles throughout the organization.
  • You enjoy working with data and know how to conduct trend analysis with large sets of information across unique company and team cultures. You can interpret data with ease, identify key points, and translate information into actionable insights and ideas for practicable solutions.
  • You thrive in fast-paced environments where independent thinking and collaborative teamwork are equally essential for success.
  • You’ve built a career by being a motivated and strategic achiever who brings positive energy to work interactions, uses discretion to manage through challenges, and has a reputation for rock-solid integrity.
  • You possess strong organizational skills and can flex between project work, ongoing responsibilities, and in-the-moment priorities.
  • You can successfully manage multiple, complex investigations and performance management concerns in a timely and consistent manner without compromising quality.
  • Association of Workplace Investigators (AWI) certification preferred

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Southern California Base Salary Range: $108,135-$173,016

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San Antonio Base Salary Range: $88,896-$142,234

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Hampton Roads Base Salary Range: $91,239-$145,982

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Indianapolis Base Salary Range: $94,689-$151,502

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In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.


We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

The Company
HQ: Los Angeles,, CA
8,820 Employees
On-site Workplace
Year Founded: 1931

What We Do

Since 1931, Capital Group, home of American Funds®, has been singularly focused on delivering superior results for long-term investors using high-conviction portfolios, rigorous research and individual accountability. As of December 31, 2021, Capital Group manages more than $2 trillion in equity and fixed income assets for millions of individual and institutional investors.

Capital Group is a private firm that employs more than 8,000 associates and has offices in Europe, Asia, Australia and the Americas. For more than 90 years, our goal has remained the same: to improve people’s lives through successful investing.

*** We’ve been made aware of an employment scam fraudulently using Capital Group’s name. Please note: Capital Group currently does not offer 100% remote work positions. On average, the interview process can take one to three months to go from resume submission to offer. Financial transactions are never part of the job onboarding process. For your own cyber safety and security, if you suspect fraud, please do not respond to or interact with messages claiming to be from Capital Group. You can also contact [email protected] to verify a job opportunity. ***

For important legal information please click the company details website link: https://www.capitalgroup.com/us/landing-pages/linkedin-terms-of-use.html

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