Employee Experience Lead

At CoLab, we help engineering teams bring life-changing products to the world years sooner. Our product, CoLab, is the world’s first Design Engagement System (DES) - a category defining product that Engineering teams use to engage in meaningful, productive design conversations, catch preventable mistakes, and get to market faster. Our customers include the largest engineering organizations in the world such as Ford, Johnson Controls, Komatsu, and Polaris in the industrial equipment, consumer products, automotive, aerospace & defense, and shipbuilding industries.

We’re not just offering a job; we’re inviting you to join a groundbreaking team that drives innovation in the tech industry. In this role, you’ll have the opportunity to work on cutting-edge projects with a team that values your unique skills and perspectives. Our supportive and collaborative environment is designed to foster your professional growth and creative problem-solving. With competitive compensation, comprehensive benefits, and a strong commitment to work-life balance, CoLab Software is where your career can truly thrive and make a meaningful impact. 

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic and apply even if you don’t meet every single qualification—your potential is what matters most to us.

The Employee Experience Lead will provide key administrative support to the Senior Leadership Team (SLT), assist the CEO, and oversee general office management. This role requires a highly organized individual with strong multitasking abilities, attention to detail, and discretion. A proactive mindset with the ability to anticipate needs, solve problems before they arise, and take initiative to improve processes and assist the team effectively is key in this role.

What you’ll do: 

• Stakeholder Engagement: Maintain proactive and effective communication with customers, the board of directors, and vendors. Your ability to build and nurture these relationships will be vital to ensuring smooth interactions and successful outcomes for various projects and initiatives.
• Employee Experience Enhancement: Act as a liaison to address employee needs and concerns, ensuring a positive and productive workplace culture. Foster open communication channels and support a collaborative work environment.
• Office Management: Oversee daily office operations to ensure a smooth and efficient work environment. Manage office supplies, equipment, stocking the kitchen, and maintenance requests, and coordinate with vendors and service providers. Your role will require frequent interactions with vendors to ensure timely delivery and quality of services.
• Event Planning & Coordination: Plan and execute company events, including Team Weeks and other gatherings. Handle all logistical details such as travel arrangements, venue selection, catering, and on-site coordination. Engage with external vendors and internal stakeholders to ensure events meet company standards and objectives.
• Support for Senior Leadership: Assist in managing special projects and initiatives for the Senior Leadership Team (SLT). Prepare presentations and materials for board and investor meetings, and assist the CEO with personal tasks including travel bookings and appointments. Effective communication with the board of directors and investors will be crucial for aligning initiatives with strategic goals.
• Operational Efficiency: Implement and maintain office systems and procedures to enhance efficiency. Manage key CoLab programs such as CoLab Cares, OH&S, and Collaborator of the Week. Regular interaction with various departments and stakeholders will be essential for optimizing operational processes and achieving organizational objectives.

What you’ll need: 

• Exceptional organizational and multitasking abilities with strong attention to detail and flexibility to adapt to varying tasks.
• Excellent verbal and written communication skills, with a proven ability to manage sensitive information confidentially and professionally.
• Experience in travel and event planning preferred, with the capability to work effectively in our St. John’s office daily.

Career Development & Future Opportunities: 

In this role, you will have the opportunity to shape not only the employee experience but also the future direction of our office operations. As you excel in enhancing our workplace environment and managing key functions, you'll gain valuable insights into various aspects of the company. This experience could pave the way for future growth within CoLab, allowing you to explore and transition into other functions or leadership roles. We are dedicated to supporting your professional development and encouraging internal mobility, offering pathways to expand your impact across different areas of our organization as we continue to innovate and grow.