EMB Team Lead

Printful is an on-demand printing and fulfillment company that helps people turn their ideas into brands and products. We fulfill and ship custom clothing, accessories, and home & living items for online businesses. Since its founding in 2013, Printful has scaled to a vast team of experts across fulfillment centers worldwide and has become the first company with Latvian roots to reach unicorn status (valued at over $1B).

Working at Printful is exciting and challenging. We try to improve our skills and learn something new every day. We value integrity, initiative, and respectful, transparent relationships that allow us to grow as individuals, teams, and a company. 

At Printful, we stand for an inclusive, accepting, and welcoming space for everyone and strive to foster an environment of diversity and a sense of belonging. 

Build your career with friendly and passionate people who never forget to have fun along the way. 

At Printful, we strive for quality in all we do, and our Fulfillment Team play an important part in achieving that goal. That’s why we’re looking for an Embroidery Team Lead to join us and oversee the performance of our teams. In this role, you’ll lead team members to ensure they’re working efficiently, meeting Printful’s quality standards, and have the tools they need for success. 

Your daily tasks will include:

• Leading by example through prioritizing quality, working with a sense of urgency, and meeting your individual performance goals to contribute to overall team success

• Holding individual and team meetings to discuss daily goals and agree on ways to achieve them

• Promoting positive morale and attitude in the workplace and ensuring a safe and functional work environment for your team

• Providing daily reports to management about your team’s accomplishments and challenges and suggestions on ways to improve 

• Keeping track of inventory amounts, overseeing equipment maintenance and repairs, and facilitating a smooth and organized production flow so your team performs well and meets goals

• Ensuring the safety of your team by enforcing standard operating procedures (SOP) and suggesting updates as needed

• Completing end-of-shift checks to oversee that your team leaves their workstations in top condition for the next shift

• Stepping in when needed to fill production gaps, filling in for the Shift Lead when necessary, and performing other duties as assigned

What you’ll bring:

• High school diploma or GED equivalent 

• 1+ years of relevant work experience

Having the following will be an advantage:

• Technical post-secondary studies diploma or Bachelor’s degree 

• 3–5+ years experience in the printing industry or in a warehouse setting

In this role, we’ll expect you to:

• Work well as part of a team

• Multi-task, manage your time efficiently and meet deadlines

• Have a results-driven, solutions-oriented approach to your work

• Prioritize quality in all your tasks  

• Be accurate, detail-oriented, and focused

• Be punctual, reliable, and accountable

• Be good at working with your hands

• Learn quickly and work with a sense of urgency

• Have the physical ability to lift 50 lb.

• Be able to stand for long periods of time

What we offer:

• Competitive pay and benefits: health, dental, vision, and life insurance

• RRSP with company match

• Free coffee and snacks

• Personal and professional growth opportunities

• A fast-paced ecommerce retail environment where you can learn and grow 

Printful is growing. Come grow with us!

If you think you’d excel in this role, send us your resume!

Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at Printful. We’re always looking for creative and driven minds to join our ever-growing team!

AAP/EEO Statement

Printful provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Printful complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Printful expressly prohibits any form of workplace harassment based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Printful’s employees to perform their job duties may result in discipline up to and including discharge.