Elevator Operator

Posted Yesterday
Be an Early Applicant
New York, NY
1-3 Years Experience
News + Entertainment
The Role
The Elevator Operator at Madison Square Garden is responsible for greeting and welcoming guests, assisting high profile guests and patrons, answering guests' questions, monitoring emergencies, and ensuring restricted access levels. This part-time position requires excellent hospitality and communication skills, the ability to work in a fast-paced service environment, problem-solving skills, conflict resolution skills, and prior arena/theatre and elevator operating experience is preferred. Special requirements include standing for long periods and working a flexible schedule including early mornings, evenings, holidays, and weekends.
Summary Generated by Built In

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com. 

Who are we hiring?

The Elevator Operator is responsible of greeting and welcome guests to Madison Square Garden while maintaining the integrity of all levels serviced by the assigned elevator.

What will you do?

  • Greet and welcome guests to Madison Square Garden while maintaining the integrity of all levels serviced by the assigned elevator.  
  • Assists high profile guests and patrons with special needs when entering and exiting the elevator.  
  • Informatively answers guests’ questions concerning Madison Square Garden amenities and operation.  
  • Monitors radio communication for and rapidly responds to any emergencies.  
  • Ensures only staff or guests with proper credentials gain access to restricted levels.  

What do you need to succeed?

  • Articulate with excellent hospitality, interpersonal and communication skills.  
  • Ability to work professionally as a team player in a fast paced, service environment.  
  • Will have the ability to solve problems, have conflict resolution skills, and handle customer situations in a highly sensitive, heightened and urgent environment.  
  • Prior Arena/Theatre and elevator operating experience preferred.  
  • Must be able to pass and maintain certification in T.E.A.M alcohol management.  
  • This position is part time and is scheduled based on events.  

Special Requirements 

  • Must be able stand for long periods.  
  • Must be available to work a flexible schedule including early mornings, evenings, holidays and weekends.  

#LI-Onsite

Hourly Pay Range

$25.11$25.11 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.

The Company
New York, New York
1,651 Employees
On-site Workplace

What We Do

MSG Entertainment is a world leader in live entertainment, comprised of world-renowned venues and marquee brands. Utilizing our powerful assets and expertise, we produce, present, or host a variety of entertainment and sports events, delivering unforgettable experiences for millions of fans each year. Across our venues and brands, MSG Entertainment sets the standard for excellence and innovation while forging deep connections with diverse and passionate audiences.

Our Company includes our portfolio of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – each a prominent destination for unforgettable experiences and events. With flexible seating capacities and configurations that range from 2,800 to 21,000, our venues enable us to showcase a broad array of compelling sporting events, concerts, family shows, and special events that cover a wide spectrum of genres. This includes at Madison Square Garden, known as “The World’s Most Famous Arena,” which serves as home to the New York Knicks and New York Rangers – two of the most recognized franchises in professional sports – and perennially hosts the biggest names in music and entertainment.

MSG Entertainment also features the wholly-owned original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for generations of fans at Radio City Music Hall since 1933. The show’s enduring popularity is driven by the world-famous Radio City Rockettes, the longest-running precision dance company in America.

More information is available at www.msgentertainment.com

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