Are you looking for a place where you can bring your drive?
Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your drive to the table as we unlock new doors together, taking your career to the next level.
Bring your experience and be empowered to innovate.
As an eLearning Developer at Neighborly, you will be responsible for designing, developing, and maintaining high-quality digital training materials that support the learning and development needs of our franchise network. The eLearning Developer will collaborate with subject matter experts, trainers, and other stakeholders to create engaging, interactive, and effective learning experiences.
Primary Responsibilities:
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Design, develop, and implement instructional materials, courses, and training programs that align with company objectives.
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Utilize eLearning authoring tools (e.g., Articulate Storyline, Adobe Captivate) to create interactive and engaging training modules.
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Develop multimedia content including video scripts, presentations, workbooks, and assessments to enhance learning effectiveness.
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Apply instructional design models and adult learning principles to optimize training engagement and retention.
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Ensure training materials meet accessibility standards (e.g., WCAG compliance) and company guidelines.
LMS & Content Management
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Organize and maintain training materials within the Neighborly Learning Management System (LMS).
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Work closely with trainers to facilitate online learning experiences and track participation and engagement.
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Manage multiple training projects simultaneously, ensuring timely delivery of high-quality materials.
Performance Tracking & Continuous Improvement
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Develop assessments and evaluation tools to measure training effectiveness.
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Analyze training data and learner feedback to refine and improve instructional materials.
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Stay up to date on emerging eLearning technologies, trends, and best practices to enhance training programs.
Collaboration & Stakeholder Engagement
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Partner with subject matter experts to ensure content accuracy and relevance.
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Collaborate with internal training teams to align digital learning initiatives with overall training strategy.
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Support trainers in delivering online and blended learning experiences.
Bring your skills and be inspired to achieve success.
(Required qualifications)
Experience:
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3+ years of experience in instructional design, eLearning development, or training development.
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Experience working with Learning Management Systems (LMS) and digital content management.
Skills:
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Strong understanding of instructional design models and adult learning theories.
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Proficiency in eLearning development tools such as Articulate Storyline, Adobe Captivate, or similar software.
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Excellent written and verbal communication skills, with the ability to present complex information in an engaging and digestible manner.
Education
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Bachelor’s degree in Instructional Design, Educational Technology, or a related field (or equivalent experience).
Schedule / in-office requirements:
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Remote
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10% travel
Bring your goals and be enabled to reach them.
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Competitive Pay: Commensurate with experience
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Schedule: Fulltime, Monday-Friday, 8AM to 5PM
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Benefits: Check out our benefits offerings here
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Financial Benefits: Equity and annual bonus opportunities
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Perks: Paid time off, Paid holidays, Recess breaks, wellness programs
Brand:
Neighborly Service Solutions
Top Skills
What We Do
Neighborly is a holding company of 21 service brands focused on repairing, maintaining and enhancing consumers’ homes and businesses and is the world’s largest home services franchisor serving 8.9 million+ customers. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 14 service categories in the United States and in Canada. The company was founded in 1981 as Dwyer Group and is based in Waco, Texas. Neighborly now has nearly 3,600 franchisees and 10 corporate support centers throughout North America, U.K. and Germany.
