eLearning Content Creator

Company Description

lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. 

Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers’ travel experience. Experts in brightening up online travel, we help our customers find and do "whatever makes them pink". 

We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. More than 1,700 employees spread across our offices worldwide develop our own products and services to power the entire traveller journey for millions of people.

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

lastminute.com N.V. is a publicly-traded company listed under the ticker symbol LMN on the SIX Swiss Exchange. 

Job Description

Job Title - eLerning Content Creator

Location - Spain or UK

Working model - hybrid or remote

Team - You will join the Training Team in the Customer Knowledge & Design department.

Level - Professional (working in teams or individually on projects, with emphasis on technical/discipline knowledge rather than managing people)

Contract - Permanent - full-time (36 h/week)

lastminute.com is looking for an eLearning Content Creator to join our Training team in the Customer Knowledge & Design department.

The eLearning Content Creator will be responsible for creating and implementing blended learning programmes to new and existing teams. This involves identifying suitable formats, designing various digital content and implementing improvements following feedback. 

The ideal candidate will be a creative thinker and a confident public speaker who is up-to-date on resources needed to improve employee training and performance.
The eLearning Content Creator will also be responsible for researching trends, new ideas and apply best practice methodologies when designing and developing digital learning solutions

Key Responsibilities

• Work with subject matter experts to create engaging digital learning programmes

• Use existing learning materials and convert to digital content

• Create digital exercises and activities that enhance and support the learning plans 

• Create a range of supporting material/media (audio, video, simulations, games etc)

• Actively contribute to creating the blended learning structure for all new projects 

• Communicate effectively and host community sessions sharing content and to gather feedback 

• Evaluate all digital solutions and implement improvements based on feedback

• Proactively search for and learn new skills in digital design

• Use a range of tools to develop content and move to LMS platform 

• Work closely with all levels of operations and support teams

• Undertake ad-hoc projects as required

Qualifications

Essential

• Excellent written and verbal communication skills in (English)

• Have experience in designing highly engaging digital programmes

• Proven experience using authoring and LMS tools

• 2 years experience in designing and developing training materials

• Knowledge of instructional design models

• Have experience using a range of software and video editing tools 

• Proactive in making recommendations for the business

Desirable

• Knowledge of Global Distribution Systems (GDS) at an Intermediate to advanced level (Sabre and Amadeus)

 Abilities/qualities 

• Ability to think creatively and come up with new ideas in the most effective way

• Excellent problem solving and analytical skills with attention to detail

• Ability to work effectively in a diverse group as well as independently

• Strong interpersonal skills

• Ability to multi-task and keep up with a fast-paced environment

• Ability to respond positively to change demonstrating flexibility in shifting priorities

• Excellent team player

Additional Information

What we offer

By joining our company, you will have the chance to:

• Join a dynamic team in an inclusive-international environment
• Grow thanks to the career journey and our internal mobility perspective
• Work a shorter working week (36h)
• Enjoy continuous training thanks to our company platform
• Benefit from employee discounts on travel
• Receive 2 days off per year for the purpose of volunteering
• Get free snacks, hot drinks, water, beverages at our offices