EHR Analyst (ECW)

Company Description

Symmetry IT is a leading provider of managed services, proudly serving businesses across Florida and Texas. We specialize in delivering custom IT support and security solutions tailored to meet the unique needs of our clients. With a commitment to innovation and excellence, we empower businesses to operate securely and efficiently. At Symmetry IT, we offer a fun and dynamic work environment where mentorship and professional growth are at the core of our culture. Join us and be part of a team that values collaboration, learning, and making a difference.

Job Description

Full job description

Summary

The EMR Analyst plays a crucial role in supporting the implementation, maintenance, and optimization of Electronic Medical Records (EMR) systems. This position involves working closely with clinical and administrative teams to ensure the effective use of the EMR system, troubleshoot issues, provide user training, and assist with data integrity efforts.

Duties and Responsibilities

1. Collaborate with cross-functional teams (IT, clinical staff, management) to implement and optimize EMR systems and solutions.

2. Assist in the configuration of EMR applications to meet specific needs of clinical workflows and ensure regulatory compliance.

3. Conduct system testing and support the go-live process.

4. Provide technical support to users experiencing issues with EMR systems, including resolving problems related to system functionality, data entry, and system integration.

5. Serve as a point of contact for troubleshooting and resolving escalated technical issues.

6. Develop training materials and documentation for users, ensuring they understand how to navigate and use the EMR system efficiently.

7. Conduct regular training sessions for new and existing users on system updates, new features, and best practices.

8. Ensure the integrity and accuracy of data entered into the EMR system.

9. Monitor data trends and identify opportunities for improvement in data management practices.

10. Assist in the planning, testing, and implementation of EMR system updates and upgrades.

11. Perform routine checks on system performance, identifying and addressing any potential issues.

12. Work with healthcare providers, administrators, and other stakeholders to understand clinical requirements and ensure that the EMR system meets those needs.

13. Stay informed on healthcare regulations (e.g., HIPAA, HITECH Act) and ensure that the EMR system remains compliant with all relevant standards.

14. Generate and analyze reports from the EMR system to track usage, identify trends, and improve decision-making.

15. Assist in the creation and modification of customized reports for clinical and administrative needs.

16. Perform other duties as assigned.

Qualifications

Education/Experience:

1. Proven experience (2-5 years) as an EMR Analyst or in a related IT/healthcare role.

2. Experience with EMR/EHR systems (e.g., eCW, Epic, Cerner, Meditech, Allscripts, Medisoft) is highly preferred.

3. Familiarity with physician practice workflows, clinical processes, and the integration of those with the EMR system(s.)

4. Bachelor's degree in Healthcare Administration, Information Technology, Health Information Management, or a related field (or equivalent experience).

Skills:

1. Strong knowledge of EMR software, data management, and system integration.

2. Experience with database management, data extraction, and reporting tools.

3. Familiarity with healthcare data standards (HL7, CCD) is a plus.

4. Excellent communication skills, with the ability to train and support end users at all levels.

5. Ability to collaborate effectively with diverse teams in a fast-paced environment.

6. Fluent in English and Spanish is highly preferred.

Qualifications

eClinicalWorks: 2 years 

IT/Healthcare: 4 years 

Additional Information

This is an onsite role.

All your information will be kept confidential according to EEO guidelines.

Compensation: Hourly (Negotiable)