Education & Outreach Content Creator Technical Writer

Our work matters. We help people get the medicine they need to feel better and live well.  We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Education & Outreach Content Creator Technical WriterJob Description

The Technical Writer follows writing standards, guidelines and best practices to create and update documentation and process flows. This position works with business area subject matter experts (SMEs) to ensure content is accurate, meets the needs of the SME and is easy to understand.

Responsibilities

• Develop knowledge of products, services, processes and tools in order to translate information received into easy-to-understand content
• Create, update and archive documentation and process flows in accordance with writing standards and business practices
• Resolve writing requests in a timely manner as applicable to service level objectives
• Collaborate and communicate effectively and professionally with other team members and SMEs in order to uphold accuracy standards.
• Educate new technical writers regarding writing standards, guidelines and best practices as requested by the senior and/or principal technical writer
• Other duties as assigned

Minimum Qualifications

• Bachelor’s degree in English, Communications, Technical Writing, Education or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required
• 2 years of work experience in technical or process specific documentation
• Experience with a web-based workflow management system (i.e., Confluence, SharePoint, JIRA) and Microsoft Office
• Must be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications

• Proficient in Microsoft Word, PowerPoint, Excel, Visio, Adobe Acrobat, Snagit, and Teams
• Strong writing and editing skills
• Strong process and detail orientation

• Strong organization and prioritization skills
• Ability to work independently and as part of a team

Preferred Qualifications

• PBM/health care experience

Minimum Physical Job Requirements

• Constantly required to sit, use hands to handle or feel, talk and hear
• Frequently required to reach with hands and arms
• Occasionally required to stand, walk and stoop, kneel, and crouch
• Occasionally required to lift and/or move up to 10 pounds 
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Reporting Structure

• Reports to a Manager in the Service Excellence department

Potential pay for this position ranges from $28.37 - $45.19 based on experience and skills.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law. 

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.