Ecommerce Support (For Talent Pooling)

Posted 5 Days Ago
Be an Early Applicant
Philippines
Mid level
Fintech • Real Estate • Financial Services
The Role
As an E-commerce Support Specialist, you will manage product merchandising for B2B and B2C platforms, optimize inventory strategies, enhance online user experiences, and collaborate with digital marketing teams to drive sales growth and improve customer satisfaction.
Summary Generated by Built In

Description

*This role is for talent pooling purposes. While we are actively gathering a network of qualified candidates, there may not be an immediate opening. However, once a suitable opportunity arises, we will reach out to shortlisted candidates.

The Upgrade

Are you an E-commerce expert with a knack for product merchandising, inventory management, and data analysis? Do you love improving user experiences, working with cross-functional teams, and making data-driven decisions to drive revenue? If so, we want you on our team!

At Landed, we connect top talent with U.S. companies, offering exciting opportunities for growth, impact, and stability. As an E-commerce Support Specialist, you’ll play a key role in managing product presentation, optimizing inventory strategies, and enhancing online experiences to increase brand loyalty.

Your Mission

Product Merchandising & Online Experience:

  • Lead the product merchandising process for B2B and B2C E-commerce platforms, from setup to discontinuation.
  • Ensure product descriptions, images, and pricing are engaging and aligned with brand messaging.
  • Manage and configure B2C web stores for seamless customer experiences.
  • Work with web developers and designers to enhance site functionality and user experience.

Inventory & Sales Optimization:

  • Monitor inventory levels and collaborate with senior management to optimize stock and reordering strategies.
  • Provide detailed sales and inventory analysis, offering insights on product performance and forecasting trends.
  • Track key E-commerce sales and web metrics, identifying opportunities for improvement.
  • Work closely with Rider Support and Sales teams to resolve issues and maintain high customer satisfaction.

Collaboration & Digital Marketing Support:

  • Partner with the digital marketing team to execute campaigns, including email marketing and promotions.
  • Coordinate with multiple departments to manage orders, gather creative assets, and introduce new products.
  • Contribute to the development of softgoods line plans and promotional schedules to boost revenue.

Your Impact

  • 3+ years of experience in E-commerce merchandising, digital marketing, or a related field.
  • Proven track record of driving E-commerce sales growth and improving the online shopping experience.
  • Experience with Shopify, Adobe Commerce, or similar E-commerce platforms.
  • Strong data analysis skills, with experience in tools like Shopify Analytics, GA4, and Supermetrics.
  • Ability to work effectively with cross-functional teams to achieve shared goals.
  • Self-motivated and proactive, with excellent problem-solving and project management skills.
  • Proficiency with digital tools like Jira for task management.
  • Experience working with SAP or similar ERP systems (preferred).
  • Strong English communication skills (written and verbal).

No FILTER

  • Work with leading U.S. companies as a valued E-commerce expert.
  • Be part of a collaborative and innovative team that values your insights.
  • Grow your career with exciting projects that challenge and inspire you.
  • Experience job stability and career development in an international work environment.
  • You'll get to work remotely from wherever you want! (As long as it has reliable WiFi and a comfortable place for you to work.)

About Landed

Landed is where top creative talent can find work with US companies as a valued creative team member. Our mission is to connect the world's best creative talent with growth opportunities and financial stability. We don't just fill positions – we craft careers that push boundaries and drive business forward.

If you’re ready to take your marketing career to the next level and work on impactful campaigns, we want you on our team!

Apply now and let’s create something amazing together!

Top Skills

Ga4
Shopify
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The Company
HQ: San Francisco, CA
81 Employees
On-site Workplace
Year Founded: 2015

What We Do

Landed is on a mission to help essential professionals build financial security near the communities they serve.

We partner with people working in education and healthcare who are interested in buying homes in areas like Hawaii, the San Francisco Bay Area, Seattle, Denver, Boulder, Los Angeles, and San Diego. Landed offers financial solutions, a trusted network of agents and lenders, and homebuying guidance and resources.

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