Ecommerce Marketplace Manager

At Backcountry, our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport and, SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. 

Join Backcountry's dynamic team as the Marketplace Manager, where you'll spearhead strategic partnerships and elevate our marketplace presence. This is an exciting opportunity to drive growth, expand into new platforms, and connect outdoor enthusiasts with our extensive product offerings.

This role is challenging – above and beyond the day-to-day responsibilities, you’ll have a big role within a fast-paced team.

This position will report into the Sr. Director Performance Marketing.

What you get to do every day:

• Provide strategic leadership in developing and executing a comprehensive marketplace strategy, prioritizing profitability and alignment with overall company objectives.
• Identify and cultivate relationships with key online marketplaces and feed management partners, ensuring optimal visibility and positioning of our products.
• Drive the onboarding and integration of new marketplaces, collaborating with cross-functional teams to ensure seamless launches.
• Partner with marketing teams to create marketplace-specific campaigns and promotional strategies to drive sales and visibility.
• Monitor marketplace trends, competitor activities, and emerging technologies to inform strategy and drive continuous improvement.
• Analyze marketplace performance metrics, providing insights and recommendations for optimization.
• Manage relationships with external marketplace partners, negotiating terms and agreements to maximize mutual benefit.
• Ensure compliance with marketplace regulations, policies, and best practices.
• Provide regular reports and updates on the status of marketplace initiatives to leadership.

What you bring to the role:

• Proven experience managing e-commerce marketplaces with deep Amazon expertise, including listing optimization, meeting SLAs, and policy adherence.
• Experience using feed management tools like Rithum or similar platforms to drive operational efficiency and data accuracy.
• Familiarity with onboarding new marketplaces, including platform integrations and technical requirements (e.g., Walmart, Target).
• Strong analytical and strategic thinking abilities with a focus on aligning marketplace efforts to profitability targets.
•  Exceptional communication skills for collaboration with internal teams and external partners.
• Passion for the outdoor industry and a strong connection with the target audience.
• A keen interest in staying updated on emerging marketplace trends and exploring new platform opportunities.
• Bachelor’s degree in Business, Marketing, E-Commerce, or a related field preferred.

What’s in it for you?

• PTO
• Medical/Dental/Vision and a variety of supplemental policies available
• Company 401K match 
• Company Health Spending Account (HSA) match 
• Company provides group life insurance at no cost
• COBRA reimbursement for salaried employees until health insurance eligible
• Paid Holidays
• Birthday off with pay! 
• Pet Insurance 
• Generous employee discounts 

What our interview process looks like:

• Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better: 
• 📞 Step 1: Match most of the requirements and qualifications for the position? We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember, you’re also interviewing us! 
• 📝 Step 2: Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently. 
• 👩🏽‍💻 Step 3: Virtual or in-person interviews depending on your location. Our hiring team will learn more about your prior experience and challenges you’ve faced. Be prepared with detailed examples. Concise and well-organized answers are ideal. 
• ✍🏽 Step 4: Offer! This is where things get really exciting. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about. 

CSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. 

CSC Generation Holdings family of brands is committed to the full inclusion of all qualified individuals. As part of this commitment, CSC Generation will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]