Overview
Advance the global community of users access to ArcGIS product early releases encouraging them to share their experiences and provide insights, that shape the future of Esri products. Utilize your program management skills to manage involvement in product programs and enhance interaction with our users furthering the success of the Early Adopter Community.
Responsibilities
- Work in partnership with Product Managers to utilize the Early Adopter Community as a platform to host early releases of products, licenses and documentation for controlled customer access and engagement
- Manage and execute program-related tasks, such as establishing product programs, administering user access, and addressing inquiries and feedback from participants
- Identify opportunities within the global Esri organization to facilitate continuous growth and participation in the Early Adopter Community
- Apply domain expertise to assess and implement refinements that amplify both the effectiveness and satisfaction of participating in the Early Adopter Community
- Implement program surveys, analyze community response data, and glean insights to refine and progress the program
- Keep current with technological developments, applying this knowledge to improve processes and tools to enhance stakeholder experience
- Guide and train team members and staff within the division to meet the demands and objectives of the program
Requirements
- 2+ year of experience as a program manager, product manager, business operations manager, or similar capacity
- Knowledgeable about software products, including development plans, lifecycles, and licensing
- Strong both in verbal and written communication abilities
- Detail-oriented and capable of working independently
- Proficient in planning, problem-solving, and organizing tasks
- Willingness to travel 10-20% for meetings, events, or tradeshows
- Bachelor's in business, GIS, or a related field
- Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
Recommended Qualifications
- Previous experience nurturing and expanding a community focused on early adoption, beta releases, or pre-releases
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
A reasonable estimate of the base salary range is
$68,640—$114,400 USD
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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Top Skills
What We Do
As a leading location intelligence platform provider (Forrester Wave 2020), Esri empowers leaders with innovative tools to help create sustainable prosperity. Esri's customers drive digital transformation by embracing the power of location.
We pioneer problem solving with GIS to help you see what others can’t.
We build ArcGIS, the world’s most powerful mapping & spatial analytics software. ArcGIS software and apps combine mapping and data analytics to deliver location intelligence and meet digital transformation needs for organizations of all sizes.
