E-Commerce Manager Greece & Bulgaria (all genders)

THE ROLE & THE TEAM

As the E-Commerce Manager (all genders) for Greece and Bulgaria you will ensure that we capture local demand and trends, and continually drive growth and improve our performance by making our online customer experience locally relevant. You will work closely with other E-Commerce experts such as our Pricing, Commercial Planners and Marketing teams to provide attractive campaigns and curate/create locally relevant assortment and campaigns to our customers.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. ​

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

WHERE YOUR EXPERTISE IS NEEDED

• Must have a profound knowledge of the competitive landscape and latest fashion trends specifically in the Greek market; knowledge about the Bulgarian market would be a plus.

• Drive the commercial performance of your market by being the market expert and co-managing the commercial strategy and calendar. You help to shape the investment trade-offs decisions, together with your market team colleagues.

• Drive the category performance and platform transition in your market through local business insights and assortment analysis. You will also contribute to further localization following local fashion and E-Commerce trends, and leading on improving the assortment relevance for our Greek and Bulgarian customers. You will be in close contact with the dedicated supply category teams to support the stock position.

• Own the local homepage in terms of content and campaigns, and run continuous initiatives to capture maximal local demand in line with the trading strategy. Plan, implement, analyse and develop onsite campaigns and navigation points to optimise the customer journey and drive business performance.

• Participate in cross-functional projects for your market and interact with local & global Marketing, Pricing, Finance, Category teams, Commercial Planning, Supply, Digital Experience and other functions on a daily level.

WHAT WE’RE LOOKING FOR

• At least 3-4 years of relevant experience in a similar function, preferably at a (multi-national) fashion online retailer.

• Fluency in Greek language and knowledge of the Greek local retail landscape. Knowledge about the Bulgarian market would be a plus.

• You have obtained at least a bachelor’s degree.

• Strong analytical skills and a result-oriented mentality with a strong drive to get things done, and ability to work independently.

• You have excellent knowledge of Microsoft Office, have experience with analytics platforms like Microstrategy or Google Analytics, and have worked with the back-end tooling to manage websites before.

• Commercial mindset, excellent understanding of E-Commerce KPIs and solid understanding of (online fashion) planning and trading.

• You are a team player with strong communication skills both written and oral and the ability to manage different stakeholders.

• Act like an owner, you are well organised and feel comfortable leading several key projects while keeping high priority in mind to drive the business forward.

• Flexible mindset and agile, you have experience with working in a fast-paced dynamic environment, are used to working with deadlines and work well under pressure.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

• 2 paid volunteering days a year

• Hybrid working model, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year (for Zalando SE)

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Gympass)

• Mental health support and coaching available

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us