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We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!
Tech at the root
We believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.
Growth is in our DNA
As a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.
Focused on positive impact
Our vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.
ABOUT THE TEAM
Dolap, leader of growing second-hand ecommerce market in Turkey, was established in 2016 by three partners. Dolap, which joined Trendyol in 2018, is the fashion market leader for the last 3 years! It continues its activities with 70 million+ products in 5 different categories and for 4m active shoppers and 2m active sellers.
We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.
YOUR MAIN RESPONSIBILITIES
- Conduct projects end-to-end from early-stage research through development, in consultation with stakeholders.
- Continuously reduce pain areas for the buyer and sellers, by working closely with other functions including product, data science, and customer experience teams to ensure delivery of the brand promise
- Lead the projects, to provide requirements and prioritization for seller/buyer needs to improve the quality of experience and journey
- Regular tracking of KPIs and planning necessary developments by detecting improvement areas,
- Manage in-platform ad sales business
- Collaborate closely with the data science team for optimized traffic management
- Collaborate closely with strategy team to manage high-level business model changes
- Lead campaigns, events, and other tools to boost transactions in the platform
- Follow e-commerce & marketplace environment best practices, develop projects that will improve seller and buyer engagement, and follow up on the actions to be taken by other teams,
- Translating business requirements into user stories with precise and accurate criteria for acceptance
- Create and update guidelines/procedures for the Seller and buyer life cycle
- Finding new, innovative project ideas and pre-analysis
- Designing the best seller and buyer customer experience in marketplace processes
- Quantitatively analyzing results to drive product direction & strategy
- Working as part of a data-oriented and multifunctional team
QUALITIES WE'RE LOOKING FOR
- University degree preferably in Engineering, Economics, or Management
- Minimum 8+ years of working experience
- Minimum 4 years of experience in digital experience, growth, marketing, or process development. Also, product management experience is a plus
- Experienced in customer acquisition and retention with a revenue management mindset
- Experienced in "agile" working environment and project and familiar with project iteration culture
- Strong combination of strategic and operational mindset enabling to foresee both day-to-day operations and also long-term vision
- Strong interpersonal and leadership skills to lead teams and collaborate with multiple stakeholders as needed
- Having business judgment and good instincts while working closely with product and technology teams
- Strong verbal and written communication skills in English
- Customer-driven and analytical mindset with a desire and ability to identify and resolve seller&buyer problems
- Results-oriented, well-organized, autonomous, and efficient,
- Able to work within a dynamic and fast-paced environment
JOIN US AND
* Take responsibility from day one and develop your skills with a talented and diverse international team.
* Experience open communication, flexibility, and a start-up spirit in our unique culture.
* Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes.
* Join creative and focused teams that prioritize collaboration and problem-solving.
* Access our extensive training platform for continuous learning and personal growth.
* Benefit from the support of a global team of experts with mentoring and professional development opportunities.
* Focus on talent and potential, not just job titles.
* Connect with teammates regardless of physical distance through events, meetings, and social activities.
* Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment.
We're looking forward to receiving your application!
We offer a hybrid model that combines the productivity of remote work with the bonding and collaboration of in-office work. Teams are expected to work from our offices on designated days each week, fostering team spirit, creativity and cross team collaboration as part of our culture.
We also provide a summer working model, with a two-month fully remote work opportunity during July and August.
The hybrid working model only applies to hybrid roles; on-site roles require regular office presence.
Discover more about our #LifeatTrendyol and our culture on our Website, LinkedIn and YouTube channels.
At Trendyol, we believe in the power of an inclusive workplace. We value diversity and believe that every team member contributes to our vibrant culture. Our platform is for everyone, and so is our workplace. We encourage the representation and amplification of diverse voices in our business, as it allows us all to thrive, contribute, and shape the future together.
Top Skills
What We Do
We were founded in 2010 with a dynamic and agile start-up spirit. Since then, we have grown into a decacorn, backed by Alibaba, General Atlantic, Softbank, Princeville Capital, and several sovereign wealth funds. We believe that technology is the driver; e-commerce is the outcome. Thanks to our dedicated team, we are one of the top five e-commerce companies in EMEA and one of the fastest-growing e-commerce companies in the world! We deliver more than 1.5 million packages every day across 27 countries. We offer our 30 million customers a flawless shopping experience. Dreaming big is in our DNA: We're gearing up to be the leading global e-commerce platform. As a dynamic and passionate company, we are constantly growing with Trendyol Tech, one of the top R&D centres; Trendyol Express, the fastest growing delivery network; Dolap, the largest second-hand goods platform; and Trendyol Go, our instant food and grocery delivery service. And we’re not done yet! Now, we are on a journey to expand the positive impact we create to international markets. We opened our first international office in Berlin in May 2022 and Amsterdam followed in October 2022 and may others are on the way.
