Documentation Engineer II

Posted 10 Hours Ago
Be an Early Applicant
Hiring Remotely in AUT
Remote
Senior level
Software
The Way to Modern Content
The Role
As a Documentation Engineer II at Storyblok, you will create and maintain comprehensive documentation surrounding company products and processes. The role involves collaborating with teams to ensure the accuracy and accessibility of information, developing tutorials and guides, crafting sample applications, and helping both internal teams and external customers effectively utilize Storyblok's capabilities.
Summary Generated by Built In

Storyblok is the enterprise-ready headless CMS that empowers developers and marketers to bring ideas to market faster. It supports the entire content lifecycle—from creation and management to delivery—streamlining workflows, boosting productivity, and ensuring exceptional performance and accessibility. Storyblok frees you from the pain of legacy CMS platforms and empowers your teams to ship content quickly and build with complete flexibility.

Designed for global scalability and secure collaboration, Storyblok enables teams to deliver seamless, engaging digital experiences at scale. Trusted by leading brands like Oatly, Virgin Media O2, Deliveroo, Renault, and Education First, Storyblok helps businesses of all sizes unlock new opportunities, channels, and markets—delivering a bigger, faster market impact.

WHAT IS IN IT FOR YOU

You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:

  • Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
  • Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
  • Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
  • Personal development fund for courses, books, conferences, and material
  • VSOP (Virtual Stock Option Plan)
  • The annual international team-building trip, quarterly and monthly online get-togethers
  • As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
  • An international team that loves to have fun at work and works hard together to accomplish shared goals

As a Documentation Engineer II, you will be responsible for the creation and maintenance of documentation related to company products, processes, and training materials. This role involves collaborating with various teams to ensure that information is accurate, accessible, and effectively supports internal and external users.

ESSENTIAL JOB FUNCTIONS

  • Become a Storyblok and headless CMS authority, helping developers, partner agencies, and customers to understand Storyblok and its capabilities, implement a headless architecture on their projects easily, and get the best out of Storyblok’s features.
  • Help developers understand and get value out of Storyblok by creating and maintaining developer tutorials, developer guides, FAQ entries, and API documentation.
  • Write sample applications, prototypes, and code samples to showcase the power and flexibility of Storyblok and the headless approach to content management.
  • Helping teammates overcome obstacles, resolving blockers, and completing work tasks.
  • Seeking guidance to increase your own experience. Sometimes mentoring teammates in an open, respectful, flexible, and empathetic manner

EDUCATION AND EXPERIENCE

  • 5+ years of experience in web development.
  • Proven experience in technical writing and documentation.
  • Bachelor's or Master's degree in Computer Science or a related field or equivalent experience.
  • Experience with CMS in general; experience with Headless CMS is a plus.
  • Thorough knowledge of consuming RESTful APIs. GraphQL APIs is a plus.
  • Working knowledge of at least one of the modern JavaScript frameworks (e.g., Vue, React, Next, Nuxt, Astro, or Svelte) along with its fundamental principles.
  • Working knowledge of Git.
  • Strong communication and interpersonal skills.
  • Good problem-solving and critical-thinking abilities.
  • High attention to detail.
  • Continuous learning mindset to stay updated on industry trends and best practices in documentation.
  • Ability to learn and document technical topics efficiently and comprehensively.
  • Ability to assume the users’ perspective to convey technical information clearly.
  • Ability to work independently with little direct supervision.

MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

Remote (home) work opportunity or funded by Storyblok co-working space

GENERAL TERMS

Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here.

All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).

Here is a sneak peek of Storyblok’s Visual Editor

If you need an accommodation for any part of the application process, please email [email protected]

Top Skills

JavaScript
The Company
HQ: Oberösterreich
240 Employees
On-site Workplace
Year Founded: 2016

What We Do

Storyblok is a headless content management system (CMS) designed to help businesses and developers manage digital content for websites, apps, and other digital experiences. The term "headless" means that Storyblok separates content management from the presentation layer, allowing developers to have more flexibility and control over how content is displayed.

Why Work With Us

We’re all made up of different backgrounds, and experiences from around the world. Our Storyblok team consists of a pro moto racer, music anthropologist, marine biologist, running fans, snow bunnies, ex-cabin crew on super-jumbo jets, a Boca Junior football fan, and more!

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