Document Scanning Supervisor- Plover Archives

Posted 5 Days Ago
Be an Early Applicant
Plover, WI
Entry level
Insurance
The Role
The Document Scanning Supervisor will lead a team in preparing, scanning, and digitizing documents, handle escalated issues, troubleshoot scanner problems, and monitor team performance. Responsibilities include creating schedules, improving processes, and managing human resource activities.
Summary Generated by Built In

At Sentry, we recognize how everyone contributes to the overall success of our company. We are currently seeking a self-motivated and detail-oriented individual to fill our Document Scanning Supervisor role for a 3-5 year assignment. This position will lead a team who is responsible for preparing, scanning and digitizing physical documents according to business area guidelines.
This position will be located on-site at the Plover Archives and will be scheduled to work Full-time. The hours for this position are between 7 a.m.- 5 p.m., Monday-Friday.

What You'll Do

As a Document Scanning Supervisor, you will:

  • Create weekly schedules for staff.
  • Handle escalated issues and questions including reviewing and resolving files rejected during quality audit.
  • Troubleshoot problems with scanners or scanning software and work collaboratively with IT support teams to ensure proper processes and procedures exist for the applications and equipment used by the department. 
  • Monitor performance and productivity metrics ensuring adherence to velocity goals established by Director.
  • Develop, implement, and continually improve processes and procedures.
  • As necessary, perform all duties of a Scanning and Distribution Tech.
  • Administer human resource-related activities including timely performance and salary reviews and ensures all staff adhere to human resources policies and practices. Will also include, providing direction and coaching to the team.

What it Takes

  • Associate degree or equivalent work experience
  • Good interpersonal, organizational and communication skills
  • Knowledge in enterprise scanning technologies and operations.
  • Ability to work within time restraints to meet project deadlines.
  • Ability to work with high degree of accuracy.
  • Lift carry up to 35 pounds.

What You'll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.

  • 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
  • Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
  • Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
  • Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
  • Well-being and Employee Assistance programs
  • Sentry Foundation gift matching program to encourage charitable giving.

About Sentry

We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!

Who You’ll Contact

Esbeidy Guevara

Associate Talent Acquisition Specialist

[email protected]

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

The Company
HQ: Stevens Point, WI
4,225 Employees
Hybrid Workplace
Year Founded: 1904

What We Do

Your business. Your employees. Your peace of mind. At Sentry, we understand what matters most to you. Because we’ve been there ourselves. We got our start in 1904, when members of the Wisconsin Retail Hardware Association formed their own insurance company. Establishing the company gave members strength in numbers, but it was the true strength of personalized service and Midwestern roots that became hallmarks of the Sentry name.

Today, we’ve grown to become a member of one of the largest and most financially secure insurance groups in the country by never forgetting where we came from. Perhaps that’s why many of our customers have been with us for decades.

And we can be there for you.

Our customers work in a wide range of industries, including transportation, manufacturing, metalworking, construction, auto dealerships, and more. From 401(k) plans and general liability to commercial property and workers’ compensation, we offer the insurance products that can help protect your business and your employees.

Our Stevens Point headquarters is the flagship of our business, which is supported by field offices strategically located throughout the United States. With more than $22.9 billion in assets, a $7.5 billion* policyholder surplus, and an A+ (superior) rating from AM Best,** the industry’s leading rating authority, we continue providing peace of mind.

One conversation at a time.

To learn more about us, the industries we serve, and the products we offer, visit sentry.com.

The content provided here is for informational purposes only: https://www.sentry.com/footer/legal-disclaimer.

*Assets and policyholder surplus are as of December 31, 2022, and represent the aggregate total for all members of the Sentry Insurance Group and are not reflective of any individual underwriting company.

**Sentry has an AM Best Financial Strength Rating (FSR) of A+ (superior), current as of June 2023. For details about AM Best’s rating scale, see ambest.com/ratings/guide.pdf.

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